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G4 Web Control Problem
RicardoSiqueira
Posts: 373
I have 2 NXD-1200v that after a soft or hard reboot, the G4 Web Control stops working even though it is ENABLED. The panels have firmware v2.72.8 and v2.72.10, the second firmware, I just got from AMX tech support and it is not available on the web page for download yet.
After a panel reboot, when I go to the Protected Setup - G4 Web Control, it still shows that it is ENABLED, but it doesn't work. Then, If I disabled Web Control and enabled it right back, it starts working again and I can access the panels via Web Browser and as long as I don't reboot the panel, G4 Web control works, after a soft or hard reboot, it stops working and I have to manually do the disable/enable procedure again. Any ideas or suggestions?
Thanks,
Ricardo
After a panel reboot, when I go to the Protected Setup - G4 Web Control, it still shows that it is ENABLED, but it doesn't work. Then, If I disabled Web Control and enabled it right back, it starts working again and I can access the panels via Web Browser and as long as I don't reboot the panel, G4 Web control works, after a soft or hard reboot, it stops working and I have to manually do the disable/enable procedure again. Any ideas or suggestions?
Thanks,
Ricardo
0
Comments
You could try sending the G4WC command to the master in the online event for the touchpanel and see if that fixes anything.
[code]
SEND_COMMAND 0:1:0,"'G4WC "panel name",ip address,5900,1'"
[\code]
where 5900 is the port number and the last number enables or disables the control.