PreProgrammed Movie Time DVD Issue Sorry so Long

Hello, I am having a bit of an issue that I am hoping someone can either tell me what I am doing wrong or if what the customer wants is even possible.
Equipment is:
NI-700 placed on the customers network.
NVX-300 touch panel interface also located on the customers network.
Here is the scenario.
Customer has a rs-232 Sony 400 disc DVD player and they want to run certain discs at specified time. So what I did was create a structure that holds the disc number, start time as well whether the movie plays or not. The customer does not own the discs and they rent from red box, netflix or other source. So it is not a library of movies that I could find out what chapter the actual movie starts at. Here are some of the issues I have found.
What I did notice is that the movies that are in the player and if played from the front panel of the player or from the program or through studio with Control a Device they will:
1. Play all the way through.
2. Play trailers and then stop at the menu select, scene select extras and so on.
3. Will bypass all the titles and will get stuck on the format select screen.
The system has been very inconsistent with how the discs play. Below is portions of the code.
// Module used for DVD
DEFINE_MODULE 'Sony_DVPCX777ES_Comm' mdlDVP_APP(dvDVD, vdvDVD)

DEFINE_MODULE 'Sony_DVPCX777ES_UI' mdlDVP_APP(vdvDVD, dvTPArray, nTransportBtns, nMenuBtns,nKeypadBtns, nWriteBtns, nGoToDisc, nOtherBtns)
// here is where I create the Play timeline event
DEFINE_CALL '3 PULSE PLAY'
{
if(TIMELINE_ACTIVE(cTL1))
{
TIMELINE_KILL(cTL1)
}
TIMELINE_CREATE(cTL1, vTIME_ARRAY, 5, TIMELINE_RELATIVE, TIMELINE_ONCE)
}
// Setting time for Timeline Events
DEFINE_START

vTIME_ARRAY[1] = 1000
vTIME_ARRAY[2] = 5000
vTIME_ARRAY[3] = 180000
vTIME_ARRAY[4] = 180000
vTIME_ARRAY[5] = 180000
// This
//This is a section of the mainline to check to see if the movie needs to be played on the specified day
// as well as where I actually send the command to que up the specified disc
IF(nDAY = 1)
{
SELECT
{
ACTIVE(RS_SUN_1 = 1 && TIME = SHOW_INFO[1].nSTART_TIME):
{
SEND_COMMAND vdvDVD,"'DISC=',SHOW_INFO[1].nDISC_NUMBER"
wait 50 'test wait 1'{CALL '3 PULSE PLAY'}
}
// this is the timeline event that occurs
TIMELINE_EVENT[cTL1]
{
switch(Timeline.Sequence)
{
case 1: {SEND_COMMAND vdvDVD,"'TRANSPORT=STOP'"}
case 2: {SEND_COMMAND vdvDVD,"'TRANSPORT=STOP'"}
case 3: {SEND_COMMAND vdvDVD,"'TRANSPORT=PLAY'"}
case 4: {SEND_COMMAND vdvDVD,"'TRANSPORT=PLAY'"}
case 5: {SEND_COMMAND vdvDVD,"'TRANSPORT=PLAY'"}
}
}
// So basically I am stopping the disc to make sure it doesn't just auto-play. I am then executing the play command a few times spaced 3 minutes apart to play through any menu or title screens. This works with decent regularity but the few times. The customer and I agree is unacceptable. I have no way to tell what movies they are getting nor is this system having consistent errors which would lead me to a code issue. The unfortunate thing is they are trying to do something that Myself nor AMX or any other control manufacturer has tried doing. I have contacted AMX they checked out the code and said it looks fine and they didn't see anything wrong with the code. Obviously it could have been done a bit better but the outcome is the same. Has anyone tried doing this and had any luck? I am at my end and maybe a fresh idea or thought is greatly appreciated. Thanks!!