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Uninytended Firmware Update...roll back?

rossdrossd Posts: 5
edited July 2013 in SC 32 & SC 64
We unintentionally rolled to 4.0.8 from 4.0.2 (sc 64). We have an event in 48 hours and have lost our presets and device config as a result of this. How can we roll back to 4.0.2?

Thanks for the quick attention.

Ross

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    [Deleted User][Deleted User] Posts: 0
    You’d have to connect to SC64 with the previous/older version of System Architect 3.30.0.0 and then run the firmware updater.
    This will roll the firmware back to 1.4.0.2
    New and Previous versions of are available at: http://archimedia.harman.com/en-US/system_architect
    Unfortunately this does not restore the programming but if you have the device or venue file already backed up, you can re-load into 1.4.0.2 or the most current version at this time, 1.4.0.11.

    Best Regards,

    Jason Mondragon
    dbx Technical Customer Service
    Harman Signal Processing
    8760 S. Sandy Parkway
    Sandy, UT 84070
    Phone: +1 801 566 8800 ext. 4627
    Fax: +1 801 568 7543
    Email: support@dbxpro.com
    Web: www.dbxpro.com
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