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Software neglect DBX Driverack PA2

I own and have been working with the Drive rack for about 4 years. Every since the OS 10 They have been behind! Now on Catalina Cannot use the Mac OS 64 BIT Version because not a copy exists. Im out raged by this because the mac tool is a handy tool as well as the IOS version that still works but not mac. Sounds like the last time with the IPAD version. Keep an eye on version updates. But times are moving fast paced. About to ditch the DBX entirely...

Comments

  • HARMAN_EEldeHARMAN_EElde Posts: 1,248

    We have sent in an escalation for a Catalina version, but this has not materialized, hopefully soon.

  • Still waiting for an update for Catalina!!!!

  • HARMAN_EEldeHARMAN_EElde Posts: 1,248

    @andrewsim said:
    Still waiting for an update for Catalina!!!!

    It will be coming, which I know it's not as quick as you'd like but guaranteed it is to be updated. Just asked, again no exact schedule or ETA info I can impart at this time. Appreciate your feedback.

  • HARMAN_EEldeHARMAN_EElde Posts: 1,248

    The Catalina update will be made available soon. Finishing up some last quality checks!

  • ^April 2020 ,is the update ever going to happen?.

  • HARMAN_EEldeHARMAN_EElde Posts: 1,248

    @cyrustylus said:
    ^April 2020 ,is the update ever going to happen?.

    I've been told that yes it will, but I have no ETA

  • I am past Catalina and running on Big Sur... I just bought this rack and you're saying it will not run on MAC is that correct? Unless it's an old mac before Catalina?

  • HARMAN_EEldeHARMAN_EElde Posts: 1,248
    edited March 2021

    @SoundDesign215 said:
    I am past Catalina and running on Big Sur... I just bought this rack and you're saying it will not run on MAC is that correct? Unless it's an old mac before Catalina?

    I have no Schedule or ETA update for the Mac Catalina and Big Sur compatible app, I will announce it when there is a release

  • jcarnouiljcarnouil Posts: 2

    Hi ! Any news for Catalina / Big Sur compatibility update ?
    Just bought a used PA2 and would love to manage it from my MacBook Pro !
    Thanks

  • HARMAN_EEldeHARMAN_EElde Posts: 1,248

    @jcarnouil said:
    Hi ! Any news for Catalina / Big Sur compatibility update ?
    Just bought a used PA2 and would love to manage it from my MacBook Pro !
    Thanks

    No update for ETA as of now, but I am constantly telling them that we need this to be released ASAP

  • epicureepicure Posts: 4

    Bought a PA2 and am surprised that no current version of MACOS will work. Can't believe that ths problem is two years old. Harman, this is not that difficult. Get help from Apple to update the old version.

  • Make that problem three years old now epicure (nice handle btw). Would really love to be able to manage my PA2 from my Mac using the most recent version of MacOS. Kinda shocked to see that such a well-renowned product is lacking software support to this extent for this long. Still love the product, but this definitely dampers the excitement a bit.
  • HARMAN_EEldeHARMAN_EElde Posts: 1,248

    Wish I had an schedule or ETA but as of yet, nothing to report. I am letting them know constantly. My hands are tied until they decide to do something about it.

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