Venu360 app not working properly on iPad OS 16

rene0431

My iPad updated recently and the app does not show all the information and buttons due to a resize issue, like is trying to be displayed in portrait mode instead of landscape. This issue is present in 16.2 and 16.3.

HARMAN_EElde

@rene0431 said:
My iPad updated recently and the app does not show all the information and buttons due to a resize issue, like is trying to be displayed in portrait mode instead of landscape. This issue is present in 16.2 and 16.3.

Yes, we've identified the issue yes with iOS 16.1 on and up for some (it still works fine for others) and have let our product dev know, no ETA for any fixes/updates but keep an eye on the forum for any announcements

hk6143

@rene0431 said:
My iPad updated recently and the app does not show all the information and buttons due to a resize issue, like is trying to be displayed in portrait mode instead of landscape. This issue is present in 16.2 and 16.3.

My iPad is also experiencing the same issue.(Air3, IOS16.3) I hope it will be resolved soon.

HARMAN_EElde

@hk6143 said:

@rene0431 said:
My iPad updated recently and the app does not show all the information and buttons due to a resize issue, like is trying to be displayed in portrait mode instead of landscape. This issue is present in 16.2 and 16.3.

My iPad is also experiencing the same issue.(Air3, IOS16.3) I hope it will be resolved soon.

I will announce it when we have a fix in place ready to be released. They are working on an update soon.

Patricio

Same issue with Venu360 screen cut on iPad iOS 16.3.1
Please provide a solution ASAP.
It is impossible to use the buttons that are out of the screen. :'(

HARMAN_EElde

The issue will be fixed in an update. I do not have an exact ETA. I will announce it will it is released