JamManagerXT Problems

I have a JamMan stereo looper and I have problems using JamManagerXT with it. I have installed V2.0 on my PC Win7 Pro 32bits SP1 as far as V2.3.5 doesnt work on this PC.
I have installed V2.3.5 on my laptop Win 7 Pro x64 it works. But On both computers it works erraticaly. I have seen many identical comments on various forums. It seems it is coming from the driver as far as some times the JamMan stereo is not recognized. Sometimes it works for a certain time than disconnects. We would appreciate an update working normally. The JamMan Stereo is a very good machine, It is a pity that the soft is really poor. We are in 2019 !!! Thanks for keeping me informed of an update.
Your Faitfully from France.

Comments

  • SAME PROBLEM!! Both laptop and desktop Windows 10 machines "Could not read firmware version of device..." keeps coming up. "JS 1.3" displays when I power up the JamMan Stereo. This used to happen regularly on my laptop but never on my desktop. I love the JamMan Stereo but have ALWAYS had trouble with JamManager XT connecting reliably … is there a driver fix out there? Help!!

  • Come on DigiTech pay one of your software developers to fix the JamManagerXT software so all of us using your products can tell everyone how great they work. This is unacceptable!!! Get with the program please!!

  • bluecoyotebluecoyote Posts: 1
    edited September 24

    Yes, please Digitech, fix this problem! All the bells and whistles in this software don't amount to anything if it doesn't work. I recently had to rent a Boss RC-30 because my Jamman is entirely inaccessible via the most recent Jammanager on my mac. I have to say, after a lot of research I chose the Jamman Stereo initially over the RC-30, but I'm being swayed due to the ease of organizing my loops on my computer. The Boss system is so simple it makes Jammanager embarrassing. Please don't start losing customers because of some resistance to funding reliable software! I still want to believe this is a superior product.

  • Will return my new Jam Manager XT today.

    A shame I didn't find this page when I was researching which looper to purchase.

  • I there. first post here and long time JamMan stereo looper user.
    As from today ( i used the manager xt last week for the last time with no issues) I cant use. The program crashes and disspaears from the screen after a few seconds. Is this issue going to be fixed or should I start looking for a plan B?. or a different looper... thanks in advance any feedback will be much appreciatted

  • FerstaFersta Posts: 2

    @aschillingusa said:
    Come on DigiTech pay one of your software developers to fix the JamManagerXT software so all of us using your products can tell everyone how great they work. This is unacceptable!!! Get with the program please!!

    It s december Now, and this problem its unsolved ! really disapointed by DIGITECH!!! they call themseves DIGITECH!!! come on!

  • FerstaFersta Posts: 2

    Jammanager XT DOES not work on MAC. usb conects to Jamman XT, but does not read the files, nor write on the pedal or external. SOMETIMES it reads, sometimes. !!!
    please fix the Jammanager so the pedal can work with full potential.
    Thanks ,

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