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Digitech management - why dropped the ball on the best multi-FX products?

Digitech management seems to have been transformed in recent years, with respect to multi-effects units, to one that “grabbed defeat from the jaws of victory”. Digitech had designed and sold the best multi-FX pedal - the masterpiece RP1000 - and inexplicably discontinued the entire product and aborted it, with nary a thought it seems to capitalizing on the genius of the design of the unit by upgrading it and keeping that pride & profit product line. The discontinued RP1000 still today is in a class by itself with its ingenious design, including its amp loop and pedalboard loop “integrated switching” capabilities.

How could a company and its management drop the ball so badly by dropping such a design coup like the RP1000 integrated effects switching system and discontinue it with no modernizing upgrade or replacement, and abandon leadership in the multi-FX field to its competitors? It boggles the mind.

Anyone in Digitech’s current management care, or dare, to answer this question?

Phillip (a proud owner of the Digitech RP1000)

Comments

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    I have used an RP500 and RP1000 myself, they are great units. Currently we have the more compact RP360/XP units which are great for fly rigs and on the go. We have no specific new products ready to announce but we have definitely gotten a lot of feedback from customers who enjoy our old MultiFX and Modeler units. I will make sure your feedback gets to the appropriate internal departments. Thanks for your feedback!

  • I like my rp1000 but seem to be missing midi for seem less changes on the fly. I mean it’s less tap dancing then having real pedals for sure

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    @mozartthe2nd said:
    I like my rp1000 but seem to be missing midi for seem less changes on the fly. I mean it’s less tap dancing then having real pedals for sure

    The GSP1101 had a Midi Connection, basically the rack version of the RP1000. We've definitely let our product dev people know that Midi integration would be awesome.

  • @HARMAN_EElde said:
    I have used an RP500 and RP1000 myself, they are great units. Currently we have the more compact RP360/XP units which are great for fly rigs and on the go. We have no specific new products ready to announce but we have definitely gotten a lot of feedback from customers who enjoy our old MultiFX and Modeler units. I will make sure your feedback gets to the appropriate internal departments. Thanks for your feedback!

    Thank you for forwarding my feedback to the appropriate internal departments. Please remind them to re-examine closely the uniqueness of the " integrated switching system" connections of the RP1000 for both amp and separate pedalboard. These features brilliantly integrate one's pedalboard into the multi-FX signal flow: a competitive feature missing in most, if not all, multi-FX units.

    Best,
    Phillip, Tampa Bay USA

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    @PhillipLesPaul said:
    @HARMAN_EElde said:
    I have used an RP500 and RP1000 myself, they are great units. Currently we have the more compact RP360/XP units which are great for fly rigs and on the go. We have no specific new products ready to announce but we have definitely gotten a lot of feedback from customers who enjoy our old MultiFX and Modeler units. I will make sure your feedback gets to the appropriate internal departments. Thanks for your feedback!

    Thank you for forwarding my feedback to the appropriate internal departments. Please remind them to re-examine closely the uniqueness of the " integrated switching system" connections of the RP1000 for both amp and separate pedalboard. These features brilliantly integrate one's pedalboard into the multi-FX signal flow: a competitive feature missing in most, if not all, multi-FX units.

    Best,
    Phillip, Tampa Bay USA

    Absolutely will do Phillip. The Stomp Loop is awesome indeed.

  • robcarionrobcarion Posts: 1
    edited July 2020

    a

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    Rob what happened?

  • trstrs Posts: 2

    944 chain reaction and gsp21 still runnin fine over here B)

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    @trs said:
    944 chain reaction and gsp21 still runnin fine over here B)

    A lot of guys still are interested in the GSP2101, 2120 Artist as well. Still get plenty of cases for those. As well as the GSP1101!

  • jglassyjglassy Posts: 3

    I frequently use the Digitech Trio+ Band Creator pedal in songwriting. I'm wondering (hoping) if/when there will be an update to this pedal? I'd love to an easier REAL TIME way to provide metadata, especially a NAME for each of the 12 songs. And then EXPORT a given song as a WAV file to PC, e.g. to import into a DAW. I realize this is a button oriented product, but there might be a real-time way if the unit were plugged into a PC/Mac (via USB or Bluetooth connection) while using, where a smarter version of Trio+ Manager could allow user to enter song Name,Take Index no, date for current song, storing it right away on the SD card. Also need a way to label the optional "Parts" and "loop" that can accompany a song. Thanks for any consideration of these ideas.

  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    @jglassy said:
    I frequently use the Digitech Trio+ Band Creator pedal in songwriting. I'm wondering (hoping) if/when there will be an update to this pedal? I'd love to an easier REAL TIME way to provide metadata, especially a NAME for each of the 12 songs. And then EXPORT a given song as a WAV file to PC, e.g. to import into a DAW. I realize this is a button oriented product, but there might be a real-time way if the unit were plugged into a PC/Mac (via USB or Bluetooth connection) while using, where a smarter version of Trio+ Manager could allow user to enter song Name,Take Index no, date for current song, storing it right away on the SD card. Also need a way to label the optional "Parts" and "loop" that can accompany a song. Thanks for any consideration of these ideas.

    They've talked about this for sure and that would be the most likely new product is something that combined the GSP1101 family of Effects/Modeling with the JamMan Stereo and Trio+ with more band creator options and customization, LED Display etc, more fine tuning and being able to export to .wav or .mp3. I have no idea if it will come to fruition or if that is in the pipeline but I hope so!

  • prayagprayag Posts: 1
    Hi, I've got an EX7. All the effects are working fine except the whammy. I have already tried to restart the pedal while pressing the on/off switch. Still no progress. Can u please help me out. Waiting for ur reply in anticipation
  • HARMAN_EEldeHARMAN_EElde Posts: 1,100

    @prayag said:
    Hi, I've got an EX7. All the effects are working fine except the whammy. I have already tried to restart the pedal while pressing the on/off switch. Still no progress. Can u please help me out. Waiting for ur reply in anticipation

    Since this thread is nothing to do with the EX7 it's probably best to initiate a tech support case -
    Contact tech support here - [email protected]

  • I have an RP500 and use it ALL the time for gigs. That along with a Tech 21 Power Engine Solid State 60 Watt Amp. I too am blown away that Digitech has dropped their Multi Effect processor lines. I was hoping for the next generation where you could program multiple effects at a time (not wanting the larger foot print of the RP1000). And they also have dropped most of their DOD pedals. It seems the vision is gone. Similar to what happened to ART back in the early 90's. They produced a killer multi-effect rack mount system and then dropped it. DIGITECH, Your Pedals and Multi-Effect Units were GREAT. Please get back on that horse!

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