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Trio + Firmware

chiscochisco ChiscoPosts: 2
edited October 2019 in DigiTech Products

Hello Guys,
i'm in France, Trio+ is a Good FX.
I've a Trio+ since 15 days. It's impossible to update the firmware. I make correctly the process, Trio+ Updater don't find the firmware, on your site. Trio+ Updater see correctly the actuals informations in the Trio+. Is it possible my USB link no OK for sync?
Thanks for response
Best regards
Chisco

Comments

  • chiscochisco Chisco Posts: 2

    Hello Digitech & Co,
    Do you have the answer to my question?
    Are you on holidays?
    You are strong for the sale but no supports for your customers ...
    It's a shame, I do not recommend to my friends!
    Bye

  • HARMAN_RobHARMAN_Rob Sr. Manager, Professional Services Group Posts: 170
    edited October 2019
  • HARMAN_EEldeHARMAN_EElde Posts: 478

    @chisco said:
    Hello Guys,
    i'm in France, Trio+ is a Good FX.
    I've a Trio+ since 15 days. It's impossible to update the firmware. I make correctly the process, Trio+ Updater don't find the firmware, on your site. Trio+ Updater see correctly the actuals informations in the Trio+. Is it possible my USB link no OK for sync?
    Thanks for response
    Best regards
    Chisco

    If you have the USB Cable hooked up and the Updater does not find an update then your Trio+ is on the latest firmware.

  • HARMAN_EEldeHARMAN_EElde Posts: 478

    Please contact Tech support here in the future for a more prompt response:

    844-776-9569 opt 3
    [email protected]

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