Jamman solo XT no sound while playing

Hi, I just received my brand new Jamman Solo XT and there's no sound while I'm playing. When I record then play it back I can hear it though. This only occurs when using the mono in / mono out. The right channel seems to be working as expected. I tried a factory reset, and checked the manual: it doesn't look like there's a dry kill function on this device, and even if there was, I doubt it would be on by default. What do you think guys? Did I receive a defective unit or am I missing something? Thanks.

Comments

  • I would absolutely have it returned and exchanged while in your return window. You have taken the necessary troubleshooting steps.

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