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FS3X doesn't work properl

Hi guys, my name is Henry and I'm living in Germany.
I have a problem with my Jamman Stereo. When I try to use the FS3X foot switch "loop down" there is no reaction. "Loop up" brings burning "store" and "reverse" lamps but no up switching. At the older "Jamman mono" it worked properly. What can I do?
Best regards
Henry

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