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Products discontinuation

George KrietsepisGeorge Krietsepis Posts: 284
in AMX General Discussion

Dear Harman Team,
why should we get surprised about products discontinuation without an announcement in the official web site ?
In my case, I made a quotation including the Autopatch Precis audio matrix switcher and a DGX ENC-800 but I was informed that these products have been discontinued.
Especially the first one does not have any replacement while the second has the ENC-1600 which is more expensive.
Where have they been mentioned as discontinued products?
The below official links do not say something like that.

https://www.amx.com/en-US/products/precis-dsp-stereo-rca-dvc
https://www.amx.com/en-US/products/dgx800-enc

Are there much more products which appear available in the web site but actually have been discontinued ?

George

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