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no possibility to make ADHOC meeting from AMX Tablet

AXA_DidierAXA_Didier Posts: 3
edited December 2019 in AMX Technical Discussion

Hello guys
when i try to make an ADHOC meeting from an AMX tablet a receive to the panel the following message : Request to RMS server failed; HTTP STATUS (409) Conflict..... and into the log RMS i have this error ==> Caused by: com.amx.rms.scheduling.exception.RmsSchedulingException: microsoft.exchange.webservices.data.core.exception.service.remote.ServiceRequestException: The request failed. ParseError at [row,col]:[2845,210]
do you to advice please about this issue.....
regards

Comments

  • AXA_DidierAXA_Didier Posts: 3
    edited December 2019

    hello guys,
    i add to my request a part of logfile about issue ADHOC meeting unavailable.....

    2019-12-05 15:31:19.135 [engineExecutor-13] ERROR c.a.r.s.e.i.ExchangeSchedulingProviderImpl - Could not sync bookings due to:
    microsoft.exchange.webservices.data.core.exception.service.remote.ServiceRequestException: The request failed. ParseError at [row,col]:[3127,210]
    Message: Character reference "&#
    microsoft.exchange.webservices.data.core.request.SimpleServiceRequestBase.internalExecute(SimpleServiceRequestBase.java:74)
    microsoft.exchange.webservices.data.core.request.MultiResponseServiceRequest.execute(MultiResponseServiceRequest.java:158)
    microsoft.exchange.webservices.data.core.ExchangeService.internalLoadPropertiesForItems(ExchangeService.java:1324)
    microsoft.exchange.webservices.data.core.ExchangeService.loadPropertiesForItems(ExchangeService.java:1302)
    com.amx.rms.scheduling.exchange.impl.ExchangeSchedulingProviderImpl.loadPropertiesForAppointments(ExchangeSchedulingProviderImpl.java:1358) com.amx.rms.scheduling.exchange.impl.ExchangeSchedulingProviderImpl.syncBookings(ExchangeSchedulingProviderImpl.java:644)
    com.amx.rms.scheduling.exchange.impl.ExchangeSchedulingProviderImpl.retrieveUpdatedBookings(ExchangeSchedulingProviderImpl.java:534)
    com.amx.rms.scheduling.engine.batch.SynchronizeBookingsProcessor.process(SynchronizeBookingsProcessor.java:107)
    com.amx.rms.scheduling.engine.batch.SynchronizeBookingsProcessor.process(SynchronizeBookingsProcessor.java:56)
    org.springframework.batch.core.step.item.SimpleChunkProcessor.doProcess(SimpleChunkProcessor.java:126)
    org.springframework.batch.core.step.item.FaultTolerantChunkProcessor$1.doWithRetry(FaultTolerantChunkProcessor.java:225)
    at org.springframework.retry.support.RetryTemplate.doExecute(RetryTemplate.java:263)
    at org.springframework.retry.support.RetryTemplate.execute(RetryTemplate.java:193)
    at org.springframework.batch.core.step.item.BatchRetryTemplate.execute(BatchRetryTemplate.java:217)
    org.springframework.batch.core.step.item.FaultTolerantChunkProcessor.transform(FaultTolerantChunkProcessor.java:290)
    at org.springframework.batch.core.step.item.SimpleChunkProcessor.process(SimpleChunkProcessor.java:192)
    at org.springframework.batch.core.step.item.ChunkOrientedTasklet.execute(ChunkOrientedTasklet.java:75)
    org.springframework.batch.core.step.tasklet.TaskletStep$ChunkTransactionCallback.doInTransaction(TaskletStep.java:406)
    org.springframework.batch.core.step.tasklet.TaskletStep$ChunkTransactionCallback.doInTransaction(TaskletStep.java:330)
    at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133)
    at org.springframework.batch.core.step.tasklet.TaskletStep$2.doInChunkContext(TaskletStep.java:271)
    org.springframework.batch.core.scope.context.StepContextRepeatCallback.doInIteration(StepContextRepeatCallback.java:81)
    org.springframework.batch.repeat.support.TaskExecutorRepeatTemplate$ExecutingRunnable.run(TaskExecutorRepeatTemplate.java:262)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: javax.xml.stream.XMLStreamException: ParseError at [row,col]:[3127,210]
    Message: Character reference "&#
    at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.next(Unknown Source)
    at com.sun.xml.internal.stream.XMLEventReaderImpl.nextEvent(Unknown Source)
    at microsoft.exchange.webservices.data.core.EwsXmlReader.read(EwsXmlReader.java:201)
    at microsoft.exchange.webservices.data.core.EwsXmlReader.readValue(EwsXmlReader.java:489)
    at microsoft.exchange.webservices.data.property.complex.MessageBody.readTextValueFromXml(MessageBody.java:134)
    microsoft.exchange.webservices.data.property.complex.ComplexProperty.internalLoadFromXml(ComplexProperty.java:265)
    microsoft.exchange.webservices.data.property.complex.ComplexProperty.loadFromXml(ComplexProperty.java:211)
    microsoft.exchange.webservices.data.property.complex.ComplexProperty.loadFromXml(ComplexProperty.java:311)
    microsoft.exchange.webservices.data.property.definition.ComplexPropertyDefinitionBase.internalLoadFromXml(ComplexPropertyDefinitionBase.java:108)
    microsoft.exchange.webservices.data.property.definition.ComplexPropertyDefinitionBase.loadPropertyValueFromXml(ComplexPropertyDefinitionBase.java:150)
    at microsoft.exchange.webservices.data.core.PropertyBag.loadFromXml(PropertyBag.java:510)
    at microsoft.exchange.webservices.data.core.service.ServiceObject.loadFromXml(ServiceObject.java:298)
    microsoft.exchange.webservices.data.core.EwsServiceXmlReader.readServiceObjectsCollectionFromXml(EwsServiceXmlReader.java:169)
    at microsoft.exchange.webservices.data.core.response.GetItemResponse.readElementsFromXml(GetItemResponse.java:77)atmicrosoft.exchange.webservices.data.core.response.ServiceResponse.loadFromXml(ServiceResponse.java:133)
    microsoft.exchange.webservices.data.core.request.MultiResponseServiceRequest.parseResponse(MultiResponseServiceRequest.java:76)
    microsoft.exchange.webservices.data.core.request.MultiResponseServiceRequest.parseResponse(MultiResponseServiceRequest.java:44)
    microsoft.exchange.webservices.data.core.request.ServiceRequestBase.readResponse(ServiceRequestBase.java:433)
    microsoft.exchange.webservices.data.core.request.ServiceRequestBase.readResponse(ServiceRequestBase.java:401)
    microsoft.exchange.webservices.data.core.request.SimpleServiceRequestBase.internalExecute(SimpleServiceRequestBase.java:63)

    Thanks for your support...
    Didier

  • HARMAN_icraigieHARMAN_icraigie Technical Trainer II, Harman Professional University Posts: 536

    Probably want to connect to Tech Support 1.844.776.4899

  • HARMAN_quirkHARMAN_quirk Harman Professional Tech Support Posts: 28

    If you haven't reached out to the RMS team here in Support, please do.

    Given the information you have, this could be either a booking/message is stuck in the troller_message table in the SQL DB or one of the meetings is corrupted/has an issue and is causing the troller to choke.

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