Decoder with following error message on screen "Unsupported Input Resolution"

cmagerha

No matter what type of video stream I send to the N2222 decoder is shows the following error message "Unsupported Input Resolution". However, if I send the video stream to other N2222 decoders on the network the video shows fine. Has anone one else come across this issue and what was the fix?

Thanks

HARMAN_icraigie

Could be something in the settings - does the issue persist when you factory reset the unit?