NX3200 Device Port
i7301212 Posts: 3
I would like to ask a question, NX3200 suddenly appeared that some control ports could not control the device(one 232 port and one ir port), but it was normal after rebooting. The Master has been used for more than one year, and this situation has suddenly occurred recently.
Does anyone know what will happen? Thanks
Do the other ports/devices seem to work when the two ports you mention fail?
other ports/devices can work normally,only the two ports fail
You don't say if this happened only once or if it happens repeatedly. That matters.
If it happens repeatedly, re-program to swap the RS232 and IR with a pair that hasn't failed. Does it happen again, and if so, the SAME PORTS WITH NEW THINGS ON THEM, or does the fail travel with whatever is connected? If it moves, the problem is incoming. If it stays, it's the NX hardware failing.
It happened two weeks ago last time and it seems that everything is normal now. I ask my client to help me pay attention to the usage