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DXLink 4K60 TX&RX

Do the 4K60 models not come with grounding hardware? Is this no longer an issue?

Having problems with a couple of 4K60 RX boxes on a site continuing to drop offline for no reason at a site.

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    The grounding wire is no longer included.

    In what environment are the TX/RX used (P2P, DVX, DGX)?
    Also check the firmware of the TX, RX and the host unit.

    Can you get an onlinetree report?

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