DVX3250HD Not recognizing VIDOUT_MUTE commands
I have checked the code and it's working on other boxes, but this switcher will just not recognize the VIDOUT_MUTE commands. VIDOUT_ON works as a bandaid, as it just drops the signal and I can set the projector it's connected to with a black screen on signal loss, but I don't understand why it wouldn't recognize the VIDOUT_MUTE command. Firmware is up-to-date. What are some things I can check because I'd rather mute than kill the output.