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1.8.183 4k Enova firmware bug?

emdx71emdx71 Posts: 49
edited February 2024 in AMX General Discussion

Loaded the hotfix site firmware for 1.8.183, and while this one boots a ton faster, it looks like its got some serious bugs. In my instance, 'events' don't seem to be firing (for example, I have a scheduled off timer to shut down a display and that no longer fires automatic) also TP feedback events don't seem to be happening. I have a button mute feedback that changes the color of the button from green to red on mute, the button stays on whatever state it was when the system booted. The feedback does get changed on the controller (ie setting the variable from 0 to 1) but that change never makes it to the TP. rolling back to 1.8.171 restores all functionality.

Comments

  • emdx71emdx71 Posts: 49

    it also appears to be truncating dns names, av.domain.company.com is just domain.company.com

  • Marc ScheibeinMarc Scheibein Posts: 905

    how do you work your schedule timer and the feedback?
    Where do you see that dns issue?

  • emdx71emdx71 Posts: 49
    edited February 2024

    DNS showed up because we have a device that is set up to control by DNS name and has worked without issue until this firmware and was throwing errors as unable to connect to dev.domain.company.com when it should be dev.av.domain.company.com, when I went to > Diagnostics >Network Device Addressing the hostname was missing the av. at the beginning (and the controller is set to use DHCP for the address) all other devices on the same network pull the .av at the beginning so its getting set by DHCP properly.

    The timer event looks like this:

    DATA_EVENT [0:1:0]
    {
    ONLINE:
    {
    TIMELINE_CREATE(TL_FDBK,FB_TIME,1,TIMELINE_ABSOLUTE,TIMELINE_REPEAT)
    GET_IP_ADDRESS(dvMASTER,IPAddress)
    GET_DNS_LIST(dvMASTER,DNSName)
    }
    }

    [TL_FDBK]
    {
    [vdvTP_Display,251] = [vdvmon,251] // Online
    [vdvTP_Display,252] = [vdvmon,252] // Initialized
    [vdvTP_Display,255] = [vdvmon,255] // Power State

    IF (DAY == 'MON' OR DAY == 'TUE' OR DAY == 'WED' OR DAY == 'THU' OR DAY == 'FRI' AND TIME > '06:00:00' AND TIME <'06:01:00')
    {
    PULSE [vdvmon,27]
    }
    ELSE IF (DAY == 'MON' OR DAY == 'TUE' OR DAY == 'WED' OR DAY == 'THU' OR DAY == 'FRI' AND TIME > '15:30:00' AND TIME <'15:31:00')
    {
    PULSE [vdvmon,28]
    }
    }
    }
    That feedback for the monitor module state doesn't work either, nor does power state feedback. Its almost as feedback isn't firing in this build. if I roll back all works fine.

  • emdx71emdx71 Posts: 49

    I should also clarify the version of firmware I rolled back to was 1.8.123 which made everything work again

  • Marc ScheibeinMarc Scheibein Posts: 905
    edited March 2024

    Regarding the DNS name, I set it from Studio -> Diagnostic -> Network addresses.
    Working as expected.

    The result of the attached code (time difference comes because the NX is a minute ahead from my computer ;) )
    The time check works, and the pulse was done, so also the timeline is running. Also emulating vdvmon channel 251 on/off will update [vdvTP_Display,251]

    Had no Varia on hand, but can give a try after weekend

    With the code in that form, because of the 1 minute timeframe the condition is true, the pulse would be done 60 times within that minute. But basically it works.

    Rename the attached TXT file back to axs, to see my test program.

  • emdx71emdx71 Posts: 49
    edited March 2024

    I'll try it out, for the DNS, you can set the name and it will be fine, the issue comes when the name is coming from dhcp. it shortens what is provided by dhcp. the name provided by dhcp was av.domain.company.com (Made up name for this example) and gets shortened to domain.company.com. tested 2 differnet units, a an nx1200 and a 2265 and both yielded the same results.

  • Marc ScheibeinMarc Scheibein Posts: 905

    set up my network with a DHCP (using a Netgear AV line switch as dhcp server) that provides the domain "dev.av.domain.company.com", works fine.

    And with another Domain Suffix "netlinx.av.support.audiopro.de" provided by the DNS server

    dns list

    Show DNS List

    Domain suffix:netlinx.av.support.audiopro.de 
The following DNS IPs are configured 
Entry 1-10.68.5.254

    NX3200 v1.8.183

  • emdx71emdx71 Posts: 49
    edited March 2024

    timelines aren't running for me with this build. downloaded a new copy as well, and loaded to 3 different controllers. all my timeline variables that are flagged when running are stuck at 0.

    also events that are tied to timelines via button presses don't work either. I have a timeline that cycles an access key, that stays either at 0 or blank when the button is pressed.

  • emdx71emdx71 Posts: 49
    edited March 2024

    update, I did a clean disk -f duet on one of the controllers that wasn't working, cleared all the persistent variable and now it seems to be firing feedback.

    Update 2:

    Physically power cycled the controller and feedback is again not running, rebooting twice after the power cycle and feedback runs again

  • Marc ScheibeinMarc Scheibein Posts: 905

    not reproducable by me.... find attached my test program, rename it from txt to axs.

    Buttons 1 starts a relative timeline
    Buttons 2 start an absolute timeline
    Button 3 kills both timeline
    sequence numbers will be given out to diagnostics while running.
    There are 2 status variables for these timelines, manually set at timeline_create (TRUE) and timeline_kill (FALSE)

    A 3rd timeline will watch the status of the above timelines in the way of a typical feedback timeline.
    In this timeline_event, the status of the above 2 timelines is checked and updated by timeline_active() (timeline_active() reports if a timeline is currently existing in the system (result is the ID of the timeline checked) or not (result is 0) )

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