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Problem to establish connection

I?m working remotely with NI 2000, a week ago; I lost communication with the master while I was transmitting. Someone reboot the master but the problem persists. When I try to send code, it begins to be discharged but finally, the connection ends and the code is not discharged. I think, could be a problem with actualization of the windows XP, this same problem has been happening to other programmers in different computers and with different code. I hope that someone can help me because I loose communication with 4 masters and I really need some tip or help.
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