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Firmware update

adysadys Posts: 395
in NetLinx Studio
I am tring to update firmware of NI3000 - to v3.21.343 (currnely I have v3.11.323)

I am getting the message :

Transfer aborted - not enough memory on device to hold file
Memory required : 526901 Memroy availble :458752


Why is this?


thanks

Ady

P.s

The resone is that I am having bad ip connections between the TP and the controller without any reason.. I thought maybe firmware update will help.
Any other ideas will be welcome

Comments

  • DHawthorneDHawthorne Posts: 4,584
    Just what it says, you don't have enough memory. There needs to be enough space to hold the new firmware + the old firmware + the running code. Quite frequently, if you clear out the code files, there will be enough room to load the new firmware, then reload the code when you are done - but I would not recommend doing that remotely.
  • adysadys Posts: 395
    Thanks

    how to do it?

    I didn't have problems with the NI3100... I guess he got more memory
  • DHawthorneDHawthorne Posts: 4,584
    Telnet into the master first, then type in "clean doc" at the prompt. This will wipe it clean, so make good and sure you have backups of all the programming, IR files, everything. Then load your firmware, and after that, reload the program. That's why I recommend you do it locally - you are wiping the thing out ... if anything goes wrong by remote,there isn't much you can do to fix it. At least locally you can connect RS-232.
  • REBUILD_EVENTREBUILD_EVENT Posts: 127
    just upload an empty program, or a very small one, and when the firmware upgrade is done reload the original program
  • SensivaSensiva Posts: 211
    I Know Whats Wrong ;)

    Adys, The Firmware File you have is for the Master Processor.. in specific Term for Device 0:1:0... so make sure not typing 5001 in the device ID field

    i had this problem before, i wasn't an AMX Dealer yet and i didn't have the access to the files on the web so they sent me the wrong file :D

    Cheers
  • KimsonKimson Posts: 33
    i had do the "clean doc" command in telnet, but it still can't upgrade with this memory problem. So, what can i do?
  • Marc ScheibeinMarc Scheibein Posts: 881
    Kimson wrote:
    i had do the "clean doc" command in telnet, but it still can't upgrade with this memory problem. So, what can i do?

    Are you using the correct firmware file? There are different files for the NI-x000 and NIx100 series.
  • KimsonKimson Posts: 33
    Marc Scheibein wrote:
    Are you using the correct firmware file? There are different files for the NI-x000 and NIx100 series.
    Yes, the firmware is correct.
  • Marc ScheibeinMarc Scheibein Posts: 881
    Last idea I have is to update to 3.12.332 first, before doing the final update to 3.21.354. If you don't have that file, send me a pm with your email address.
  • KimsonKimson Posts: 33
    Marc Scheibein wrote:
    Last idea I have is to update to 3.12.332 first, before doing the final update to 3.21.354. If you don't have that file, send me a pm with your email address.
    Thanks! I got it in amx.com.
    And it's works!
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