MVP7500 Firmware - 2.83.9
SMCSI
Posts: 16
in AMX Hardware
Just wondered if anyone has had problems updating to this firmware. It just appears to corrupt the CF card when I did it. Not very helpful as the panel was supposed to be installed tomorrow!!
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Tell please more in detail, what has occured? Because I was going to update panels, but already I am afraid to do it after has lost NI 4100 at updating...
I checked the AMX website and noticed the new firmware so updated the panel. The AMX logo comes up and then goes to blank screen with the blue boot LED solid.
Panel won't appear on the system tree and plugging the USB in won't load the driver on the PC.
Unfortunately I don't have an image on the 2.70.9 CF card so I can't re-image the card. I'm going to call AMX today to see what the story is.
It would be really handy to know if anyone has successfully updated a 7500 with the new firmware. I should also point out that the panels are about 2 years old, don't know if that makes any difference.
When I get the new CF I'm going to image it first before I put it in the panel!! And then password protect and backup the image on every PC I can find.
Has anyone got the new set-up pages on a panel with firmware 2.70.9?
You can find the set-up pages here:
C:\Program Files\Common Files\AMXShare\G4SupportFiles\__system\pages
Your problems seem to be more connection related than issues with the firmware or updates themselves.
I had a look at the old CF card under Linux and it has 59Mb of data on it (64Mb card). I'm guessing it's not big enough for the new system pages if there are tp pages on it.
I'll have a go with it tonight and see if I can image the new card onto the old one.
If anyone has a newish 7500, do they know the size of the card supplied?
I have noticed AMX always sends a 256M card nowadays. I just replaced one in a CV7 that was fully up-to-date (but failed for other reasons) that was only 64M originally, and the replacement was 256M; I've seen 128M cards in MVP-8400's, and the new ones are all 256M. I suspect it's just a standard card they use for everything now. It's probable your old card simply went bad. It's not uncommon.
I have also reformatted the old card and scanned it for errors and none were apparent. I'm determined to fix this :-) so more playing required.
At least the customer has a working panel now, very embarrassing killing a panel just before you are going to install it.
ryanww has it nailed. You have to put in the intermediate firmware before putting in 2.83.9. If you don't, you kill the CF card like I did.
It has nothing to do with the size of the CF card. They sent me a 128 card because they were "out" of the 256 cards and I needed one the next day.
I would Love to put a 256mb card in it, but I don't have an image from a 256 meg card nor an AMX 256 meg card.. (unless someone wants to donate ) I also don't really want to pay that much for a card if I don't absolutly have to.
http://www.x-ways.net/winhex/index-m.html
Well worth the purchase price as I can now have images of working CF cards on my laptop when I go onsite.
I found a website doing Sandisk 512Mb cards for cheap - ?9 ($18) and tried them and they work perfectly. Panel thinks its a 256Mb card, which is fine with me.
Thanks for the advice
Probably because the image was from a 256 card, and the formatting got transferred over too. You essentially wound up making a 256M partition.
Does anyone still have a copy of the older image?
I've run into the same problem with my MVP-7500
It would be greatly appreciated.