NI-700 File Transfer Error

John Gonzales

Hi Everyone,

I have an NI-700 that's been giving me trouble for a while. I'm not able to transfer files to it. Each time I do, the "bytes transferred" counter goes up very very slowly, first 2000 then a few moments later 4000, then it times out. There are also connectivity issues where it will drop off the system and require a hard reboot. It's in a group of 12 masters and there are no loops in the URL listings or any other odd stuff going on that I can tell. Here's a log from telnet. Is there some clue here? I've issued a cleandisk command and rebooted but that hasn't helped.

>(0000102253) Accepted connection:socket=33 addr=xx.xx.xxx.xxx port=10652
(0000102303) Memory Available = 10875928 <37080>
(0000104899) RequestDynamicAddress_DM..sending message to assign new device numb
er 32002 (TCP Socket=33 IP=xx.xx.xxx.xxx Index=2).
(0000106022) No Ping Response (s=10 d=32001) wait time=30000 mS
(0000106032) ICSPTCP30::ProcessICSPPacketTX got imKillQueuedMessages
(0000106033) ICSPTCPRx30::RunRx iBytesRead==-1 (socket=30)
(0000106039) Closed Socket Connection socket=30 addr=xx.xx.xxx.xxx index=1
(0000106946) ICSPTCPRx33::RunRx iBytesRead==0 (socket=33)
(0000106956) Closed Socket Connection socket=33 addr=xx.xx.xxx.xxx index=2
(0000106965) CIPConnectionManager::ProcessICSPPacket msg destined for outside bu
t no socket exists iIndex=2 wCommand=$FF00 wCommand+2=$0009
(0000116028) File transfer timed out

note: (the xx.xx.xxx.xxx is my IP address which I blanked out)

Thanks for your help!

--John

John Gonzales

Also...
I'm trying to set the ethernet mode to rule out any issues with the auto negotiation, but that keeps giving me an error as well.

>set ethernet mode 10 half
Error in setting ethernet mode

--John

Auser

John Gonzales wrote: »

I have an NI-700 that's been giving me trouble for a while. I'm not able to transfer files to it. Each time I do, the "bytes transferred" counter goes up very very slowly, first 2000 then a few moments later 4000, then it times out.

This sounds like a network issue. I've seen this a number of times when the network is flakey, such as a marginal wireless connection somewhere along the line. That strikes me as the kind of errors I'd expect to see being logged, too. I don't know if it's possible to swap it out with a different NI-700, but if a replacement master displays the same behaviour then the network is probably a good bet.

John Gonzales wrote: »

It's in a group of 12 masters and there are no loops in the URL listings or any other odd stuff going on that I can tell.

Good information, I would've suspected that the unit's own IP is in the URL list otherwise.

John Gonzales

Auser wrote: »

This sounds like a network issue.

Nice call Auser. My guys were on site today and I had them run a network tester to check the wire integrity. The wire had been damaged by someone a while back and we ended up running a new cable. Sure enough, two wires got reversed during punchdown of the RJ45 plug. They reterminated the connection and perfecto! I just uploaded a new program to it at lightning speeds.

Thanks for your help!


--John