"LifeSize Room" Duet module
Hedberg Posts: 671
Just found out that a LifeSize Room video conference system has been added to an installation that we did a while back. I looked on the AMX site and found a Duet module. Has anybody used this module? What sort of results? My experience with Duet modules has not been good and I'm not looking forward to having to decipher the SNAPI just in order to convince a module to change volume with any reliability, but I'm not looking forward to spending a bunch of time writing code to implement a device which I'll probably never see more than once. Can't win, I suppose.
I loaded the exact module (tp and all) to the system and there were major errors in communication between the Duet module and the mainline code, before it ever got to trying to talk to the unit itself. Watching notifications resulted in seeing code go to virtual devices, and the answers back from the module would be "UNAVAILABLE" or "ERROR" or other such. the built in queries in their own module don't work.
I'm attaching the protocol for it, its honestly not that hard to use. I spent 2 hours on the phone with AMX tech support who eventually forwarded my problem on to the department that wrote the module and said there wasn't anything else they could help with. I wrote my own module that worked from scratch in under an hour.
I did used life duet module in my recent installation. It works okay......but there is one big problem that i encounter is the phonebook just dun work....
will try it again next week if i can improve it.
I had all the rest of the function work. Yet some bugs i beliv in the duet module. It stop response if we happen to hv a quick control thru the touch panel.
AMX is currently working on updating the module for the LifeSize Room due to updates in the device protocol. New updated module with fixes should be available soon.
I have a project coming up and would really like to have something that works.