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MVP- 5200i

ArnoldArnold Posts: 6
in AMX Technical Discussion
Hi to all,

I just recieved a new MVP-5200i touch panel and I upgrade the firmware from the old Version to the new Version which is V2.60.64.


Now my Problem is when I finish the update or Upgrade, I notice that the SIP setting from the protected setup has just disappear. I search for the button thinking that it might been relocated since I update the firmware. But I couldn't find it. By the way the MVP-5200i is working just fine. Only that SIP Setting tab I couldn't find.

Can Somebody help me on this?

Is it possible to return the original firmware version? or anybody Have an Idea on this scenario.

Any Ideas is much appreciated.......

Thanks in Advance.

Comments

  • DiogoDiogo Posts: 65
    Hi Arnold,

    I have one MVP-5200i for demonstration, but now the MVP is not in my office now, so i can't help you much.

    Arnold, I think is possible make a downgrade, but I think is not recomendable
    you can find the older firmware as I will show below:

    Go to AMX.com
    Click on Tech Center
    after Click on "Firmware files" on left
    then Click on "Archived firmware files"

    There you can find the an older firmware that you need
    Please check the AMX-PI, see if the firmware that you're going to put in MVP don't have any side effects
  • ArnoldArnold Posts: 6
    Diogo wrote: »
    Hi Arnold,

    I have one MVP-5200i for demonstration, but now the MVP is not in my office now, so i can't help you much.

    Arnold, I think is possible make a downgrade, but I think is http://www.amxforums.com/images/icons/icon7.gifnot recomendable
    you can find the older firmware as I will show below:

    Go to AMX.com
    Click on Tech Center
    after Click on "Firmware files" on left
    then Click on "Archived firmware files"

    There you can find the an older firmware that you need
    Please check the AMX-PI, see if the firmware that you're going to put in MVP don't have any side effects

    Thanks for the Advice....

    I will try to search for the original firmware of the MVP-5200i...
  • DHawthorneDHawthorne Posts: 4,584
    I would hesitate before reverting firmwares. THe question to ask is why was it removed? Was it an error, or was there good cause? I'd definitely give AMX a call on that one.
  • RonenRonen Posts: 55
    Arnold,
    The MVP5200i never supported the SIP gateway as far as i know, it WILL support it in a new firmware in at least 1 month from now (as AMX UK told me after asking AMX USA...).

    Ronen
  • DHawthorneDHawthorne Posts: 4,584
    Ronen wrote: »
    Arnold,
    The MVP5200i never supported the SIP gateway as far as i know, it WILL support it in a new firmware in at least 1 month from now (as AMX UK told me after asking AMX USA...).

    Ronen

    Which would mean they removed the option because it didn't work in the first place. Exactly the kind of thing I was talking about when I said find out why they changed it ...
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