Optional TP Item
vining
Posts: 4,368
From another thread:
I was looking through the chart referenced by AMX_Jeff and for SIP Telephone it shows this to be an option for the i series but not including the 5200i. All the i's support the intercom feature but the 5200i doesn't support the SIP Telephone.
Is this actually the case and if it is can this be any more idiotic? Granted when I saw the marketing material on the telephone capability of the i series I naturally assumed that this capability was inherant and not an option and that it would apply to all i series panels. I didn't expect seperate mechanisms for the intercom and telephone and figured they were parts of the same "i" feature.
What exactly is the SIP Telephone option then? Hardware & Software? If the 5200i doesn't support SIP Telephony why would I want to spec them. In the resi market if your going to do intercom it's the natural next step to provide telephone abilty especially when the misleading marketing hype makes it look so cool and easy. Would anyone think the newest "i" series panel would be the first "i" series panel that doesn't suppor this?
Please tell me the chart is wrong! If it isn't I'm going to ship the SIP Gateway I have back to Dallas and forget about trying to provide this capability since the 5200i's are what the customers want not the 8400's for a portable TP and who wants a wall mounted telephone capability when you can't provide a portable one.
AMX_Jeff wrote:Careful, I just got caught on this: the new 430, 435, 5100, and 5150 panels do not support motion jpeg streams. See this for more info:
http://amx.com/assets/comparisonCharts/Chart-TouchPanels.pdf
I was looking through the chart referenced by AMX_Jeff and for SIP Telephone it shows this to be an option for the i series but not including the 5200i. All the i's support the intercom feature but the 5200i doesn't support the SIP Telephone.
Is this actually the case and if it is can this be any more idiotic? Granted when I saw the marketing material on the telephone capability of the i series I naturally assumed that this capability was inherant and not an option and that it would apply to all i series panels. I didn't expect seperate mechanisms for the intercom and telephone and figured they were parts of the same "i" feature.
What exactly is the SIP Telephone option then? Hardware & Software? If the 5200i doesn't support SIP Telephony why would I want to spec them. In the resi market if your going to do intercom it's the natural next step to provide telephone abilty especially when the misleading marketing hype makes it look so cool and easy. Would anyone think the newest "i" series panel would be the first "i" series panel that doesn't suppor this?
Please tell me the chart is wrong! If it isn't I'm going to ship the SIP Gateway I have back to Dallas and forget about trying to provide this capability since the 5200i's are what the customers want not the 8400's for a portable TP and who wants a wall mounted telephone capability when you can't provide a portable one.
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Comments
I think there is confusion with VoIP term here. Formally, it does not exactly mean IP telephony, it rather includes it. I understand that many of us assume only IP telephony when we hear VoIP. But not in this case. "i" stands for intercom and does not imply telephony at all. And yes, this version of intercom is VoIP based.
I am wondering though what is so special with 5200 comparing to 8400 that SIP functionality is pending there? There must be something...
Mostly I have a problem with AMX's marketing or their minimal information policy. You see a demo of the 8400i where they place a phone call using the "new i series MVP 8400" and you naturally "A$$UME" that capabiltiy would be available on all the "i" series panels. They don't say that this is only available on the 8400i, 700i & 1000i in the demo so you naturally "A$$UME" all the"i's" have this capability.
On the 8400i product page they cearly state that you can place local and long distance calls while on the 5200i product page they make no mention of this at all but they do list the SIP gateways as a "recommended accessory". Why? Makes me think it can work with the gateway as a SIP client.
On 5200i product page it says: "DID YOU KNOW? It?s A Digital Speakerphone. With the MVP-5200i, local, long distance and international phone calls can be placed and received at the push of a button, simply by adding an AMX SIP Communications Gateway to your NetLinx control system."
It is a popup info coming when you mouse over that orange circle with bulb inside icon. Beginning of the page.
The chart is (still) correct, because 5200i and 500i still do not have this feature implemented (ok, call me a nitpicker :rolleyes:).
Currently, AMX site says two opposite things about MVP5200:
A. With the MVP-5200i, local, long distance and international phone calls can be placed and received at the push of a button. MVP5200i product page.
B. Telephone calls can be placed or received on the MVP-5200i (in the future). Newsletter Sep 2007.
Obviously, by analyzing these two statements about product's past and present we get a conclusion about the product's future: SIP in MVP-5200i and NXD-500i WILL come. Exactly like you said.
So when? Hopefully I won't be fired by then, I know don't sell a feature until you actually have it working in your hands!