Wall Dock Lock
jazzwyld
Posts: 199
in AMX Hardware
Any of you guys know if there is a way to "lock" the wall dock in code?
0
Comments
You can password protect it and not tell anyone the password.
Paul
(Pure sarcasm in case anyone's detectors are under-caffeinated at the moment ... it just happens to be one of my pet peeves how that can happen in the first place)
I could add as well that the mechanical hooky thingy that grabs the MVP5200i when you insert it has fallen off the actuator motor on 4 of our Wall docks. We've put them back on with some lock-tight. I won't bore you with how we got them out of the wall in the first place. but you could just take these out or wait for them to fail. I can assure you the client wont' be getting them out.
Deliberately? I s'pose if you're not deliberate in your action it'll just not dock properly and go flat, not jam. Same result though.
Plaster saw or crowbar? Tee hee!
If an MVP-5200 locks up while in a wall dock is it possible to get it out?
yes, if yo can get the TP rebooted. Hold the select button in for 16 seconds to power cycle the TP. (It's the round button inside the wheel on the upper right corner) I've found that you still need to go into the setup pages and hit the undock panel button on the TP itself sometimes. Once this is done the whole system will work as expected.
I know how to lock it using the TP, I wondered if there was a way to lock it if they leave for the evening so the kids don't drop the TP or a button they can push so that they don't have to get into the TP menus to set the locking of the device.
There is a setup button which, when pressed, will undock the panel and it should undock the panel no matter the state of the user/password stuff used to control docking. You can add this button to a popup page and control access to that popup page in any way you desire. That should allow you to control undocking in any way you desire.
I don't know why it would be difficult to control access to a button on a popup page using any logic you desire.
Looks like that on the Password Setup page there is an enable button. That button can also be duplicated and, I believe, could be used to easily control whether or not the hard button would work. I don't have one of these things here (and can't get one) to test this out, but I am interested to see how it all works out as I have an installation in which I've been requested to provide a "simpler" method of controlling undocking than the username password facility built into the panel.
What doesn't seem available (and, if I were specifying functionality, it would be there) is the ability to directly send commands to the panel to undock or to enable/disable the hard button without going through a panel setup port button.
The soft button "Undock Panel" releases w/o user/pass input regardless of the "Enabled" button on the User/Pass page. I guess they figure you're in protected set-up so what's the point.
Actually, I've seen them so jammed that they won't open no matter what, and they don't charge right either, so the panel goes completely dead. And I tell you, it's a right proper bear getting them out after that, and involves chnaging the case later to make up for screwdriver gouges.
So I take it the 5200 wall dock locks differently from the 8400 wall dock and isn't vulnerable to the touch panel slim jim? I hope it's harder to dock a 5200 incorrectly than it is with an 8400. Otherwise that'll get unpleasant when we start using the 5200.
I'm not a big fan of either wall dock. they both have their issues. The issues are just differnet. I try to discourage our designers from spec-ing them in systems. They just trouble on wheels if you ask me.
I just shipped another initial failure MVP-WDS back yesterday.
Fortunately, I had 2 more units to verify that the problem was the docking station.
I seem to keep getting these units that do not recognize that the touch panel has been docked.
No recognize = no charging.
What a pain, because many times these units get installed onsite long
before the actual control system gets integrated and tested to find any issues.