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Sony PCS-G50P Video Conference Unit Module

Does any one have experience with the Sony PCS-G50P module I cannot get this module to work.
There is no communication to the unit via RS232 or IP. I can control the unit with my module via RS232 but want to control it IP.

I get an error in Netlinx Diagnostics that says the following:

Device Access: Device Acces.loadDrivers - failed to resolve dependencies for /bundle/Sony_PCS_G50_COMM_dr1_0_0

No idea what this means.

Would appreciate any help to get this module up and running.
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