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Reinstalling VA

mrhoadarmrhoadar Posts: 14
in VisualArchitect
The laptop I originally installed VA on is about to die. Who do I contact about having my serial number work on my new laptop? I just tried to install and was told my serial number is already used. I'm hoping I don't have to go through the process of getting another disc and SN.

Comments

  • matt95gsrmatt95gsr Posts: 165
    Just call Tech Support. They should be able to reset your serial number/key while you're on the phone with them. Quick process if I remember correctly.
  • Marc ScheibeinMarc Scheibein Posts: 926
    You can also send an email to service@amx.com with the serial number and request for reset.
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