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Ni700 IR/RX port not working with R1

I have a system with an Ni700. I have defined the IR/RX port(5001:5:15) in programming and loaded code with just the device definitions and am having no luck getting the IR in to work. I am not even seeing the IRRX LED light when commands are sent. I have tried both aftermarket IR receivers such as Xantech and the AMX IRX-pp38 http://www.amx.com/products/IRX-PP38.asp with no success.
I have tried changing the IR out on the R1 from 38khz to 255khz, I have tried three different remotes including two R1s and one R2. I have changed the power supply, and tried a second Ni700 master controller. Nothing seems to go. There is no interference from lights etc. I have even tested in the dark to make sure.

Is there some trick to getting this thing to work? Do I need to configure the IR RX port via an online event? I didn't see anything about that in the manual.

Comments

  • I know this thread is old, but did you happen to figure this out? I am having the same problem. The IRX-PP38 blinks to show that it received a signal, but the NI700 IR/RX light doesn't blink and nothing is shown in the logs.
  • What is the System Number?

    The IR Port on an NI-700 is Port 3: 5001:3:X.

    Try "Control a Device" with 5001:3:X where X is the System #
    Pulse it for 2 Seconds.
  • This is for the IR receive port on the NI-700 (port 5), not the transmit.
  • My apologies, I have never used IR Rx...DOH!

    Never had a use for it.
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