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needed for Canon LV proj upgrade?

MAD1MAD1 Posts: 3
in MODPEDIA - The Public Repository of Modules for Everyone
We just upgraded from a Canon LV-7355 to a Canon LV7380 in a conference room. The old projector was controlled at the rack by RS232 code loaded on an AMX NI-700 controller. The old Canon had an 8 or 9 pin DIN connector for the control cable. The new Canon has a 9-pin VGA-looking service port input. Our bench tech rewireed the pins, but the new projector is not responding to simple 'send' or 'receive' to power on. Can anyone shed some light? Thanks.
Margaret in Tech Support @ SMU in Dallas
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