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USB LAN MIO R4 MVP XXXX

Ruben RamirezRuben Ramirez Posts: 3
in AMX Design Tools
I can?t connect my computer to MIO R4 and MVP-XXXX
I have Windows XP and installed AMX USB LAN v 2.3.3.6

When I connect USB cable, my computer recognizes a new device and tries to install it. When Windows finishes to install de new driver, it sends a messager "the new device wasn?t installed correctly", and tries to install again the new device.

It?s very extrange, because with Novara keypads works good

Comments

  • Ruben RamirezRuben Ramirez Posts: 3
    MIO R4 Download Configuration

    I have received an answer from AMX Technical Support

    Wylie Dunham

    Make sure that any firewall and virus scan is off during the diver install and panel transfer.

    Thanks
  • DHawthorneDHawthorne Posts: 4,584
    It must vary with the virus checker; I've never had a problem. I have, however, found that once in a while, I have to install a driver manually, instead of letting Windows just find it. I don't believe I've had that with any of the AMX USB drivers, but I did with the Universal Remote ones.
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