Clearone

bneal

Having trouble integrating a Clearone 880T and a TH20. Did anybody use the module? If so what did you have to do to get it to work?

PhreaK

bneal wrote: »

Having trouble integrating a Clearone 880T and a TH20. Did anybody use the module? If so what did you have to do to get it to work?

I've used their modules in the past. They're very 'comprehensive' to put it one way. If you're system isn't pushed resource wise and you don't mind giving it a minute or so to init (3 if you're on a NI-X000) it won't cause you any issues.

If I remember correctly the ClearOne_Converge_Comm module is just your stock standard duet module - you instantiate it once and everything gets passed back through a single virtual device with each port relating to a physical device within the DSP network.

Where it gets funky is ClearOne_ConvergeGateway_Comm. With this you need to instatiate the module on a seperate duet device for each physical DSP device. Ports within those are then associated with channels on the ClearOne's.

If the box's aren't talking first thing I'd check is to ensure that flow control is turned off. This can be set either on the front panel of the ClearOne's or through ConvergeConsole. If that fails post a extract from your diagnostics after sending a REINIT command to the module.

jeff.gardiner

I used these modules in the past and only had problems with them (have since written my own). What specifically are you trying to do that isn't working?

One thing I noticed was that no matter how many times it said flow control needed to be off, you actually do need all five pins on the rs-232 connection to talk to the units through the module (shorting pins 7 & 8 on the ClearOne side also works).

bneal

I have gotten one box to work. I got the 880t work an I can get the th20 to work separately. I am trying to get them to work at the same time. I have 2 touch panels. One is to controlthe 880t dialer and the macros, and the second panel to control the dialer on the TH20. I have tried several different ways, even tried sending commands directly to It, but have had no luck.

kyle.rodrigues

bneal wrote: »

Having trouble integrating a Clearone 880T and a TH20. Did anybody use the module? If so what did you have to do to get it to work?

I have successfully intergrated these two devices with some modifications to the duet module.

Also to note (assuming you are linking the two with the daisy chain ethernet cable) i had to put the TH20 as the first device in line to get the dialer functions working on the TH20. and put this code in at startup, dont let the module handle it.

DATA_EVENT [VDVCLEARONE]
{
	ONLINE:
	{
                WAIT 300
		send_command VDVCLEARONE,"'PROPERTY-Device_ID,0'"
		send_command VDVCLEARONE,"'PROPERTY-Model,Converge880'"
		SEND_COMMAND VDVCLEARONE,"'PROPERTY-Network_Config,ConvergeTH20:1:Converge880:0'"
		send_command VDVCLEARONE,"'REINIT'"
		
	}
}

I found if i did not do this as an online event, the duet module still pushed the wrong property model, as well as the network configuration would not be set for the daisy chain.

If you are still having issues with this, let me know and i can show you the exact changes to the module you need to make.

And Jeff is write about the control method, you need pins 2,3,5,7,8 connected, baud 57,600, flow on. Also ensure your firmware on the Clearone is updated and the newest netlinx firmware is uploaded. the netlinx controller has huge issues just trying to load this duet module at startup unless its firmware is up to date.

Good luck. let me know.

bneal

After a lot of troubleshooting, I found that I was not using the correct module. there are two on the site and I was using an older one I guess. The clearone gateway file worked perfectly.