yanbin Posts: 86
in AMX Hardware
Lately we encouterd some problems with MVP5200/5150 panels, some of them are frozen, some of them just could not power up at all, is anyone having the same issues?
Are you sure that the panels are physically off (not found by NetLinx master, no ping, etc)? The firmware fixed an issue where random panels gone to sleep by display timer, but when you wake them, the display doesn't turn on again but they are operating normal.
In both situations you may try to press and hold the Setup button for at least a minute. THis will force the MVP-5xxx to do a hardware reset, and they should then boot again.