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Issue with Studio and NI-4100

I have a customer with an NI-4100 and the past 2 days I've been connecting to it with Studio via USB-to-Serial. I've used this particular adapter and this same version of Studio with several other systems recently, but for some reason, with this unit, Studio will lock up hard after a few minutes of talking to the 4100. By 'hard', I mean I have to reboot the laptop, ending the task and the nsx.exe process in task manager does nothing.
The system seems to be working just fine, and as I mentioned above, Studio works well with other masters, just not this one.
Anyone seen this before?

Thanks.

Joe
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