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AXB-REL8S+ / 230

I'm using an AXB-TEMP and AXB-REL8S+ /230 and NI-700 to control a home clim system.
my problem is that no relay output switch on or off when sending command. the communication between NI-700 and axb-rel8s is ok , if I force an output from relay device I receive the notification that channel pushed and released but when I send an ON[100:1:0, 1] to device no activation and no notification recived.

My question is: does this device required some special programmation for outputs.

Many Thanks for help

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