ni-2000 problem

udi

I have a used ni-2000 device and I am trying to program it by a serial port. I set the baud rate to 9600 and com 1 but the device doesn’t connect. In addition, the input led of the device always on I don’t know
Why. I try to reboot it by plugging the power off for a few seconds is this correct or there is another option to reboot it.
I have also a ni-3000 and ni-3100 and they do manage to connect to the serial communication.
What can be the problem??????
Thanks for any help.

udi

In addition, how can I do a factory default? And do I need to update the firmware can it be the problem?
Another problem is that the SPD of the Ethernet cable doesn't turn on is this because I need first to connect in a serial port

vining

Are you connecting to a serial port or the programming (console) port? The default baud rate of the program port is 38,400 but you can set the config dip switches 5-8 to set a different baud.

Config dip switches 5,6,7 & 8:

9600 bps OFF ON OFF ON
38,400 bps (default) OFF ON ON ON
57,600 bps ON OFF OFF OFF
115,200 bps ON ON ON ON

Hedberg

As Vining mentions, you need to configure your computer port to match the programming port dip switch. Notice in Netlinx Studio a dip switch utility that will explain dip switch settings in a number of contexts. Also, kook at the NIx000 manual.

I don't think that the yellow input light should glow continuously -- this may be a problem. Try activating the program disable (dip switch #1 on) if you can't connect after getting the baud rate configured properly. If the input activity light remains glowing and the Axlink light doesn't blink properly, I think you should be worried.

If you can't connect via serial cable to the program port, getting the IP parameters so you can connect via ethernet may be a problem. Probably the master came set up with DHCP and it may still be that way. You can try to connect a dhcp server to the master and see if it acquires IP information. Also, if UDP on the master has not been disabled and it has IP set (either static or dhcp) you may be able to get the IP information in Netlinx studio communications "listen."

If it's a firmware problem, I don't know how to fix that without first connecting either via the programming serial port or ethernet.

Again, if you don't have axlink and the input light is constantly on, you may have a problem,

DHawthorne

If something in the code is completely locking it up, you aren't going to be able to communicate by any means. I've done this myself with dumb mistakes in the code ... endless loops, out-of-non-volatile-memory, etc. You need to try dispswitch one first, then reboot it (an you may as well check the baud switches while you are at it, though I think it unlikely they got changed by mistake). But the yellow light on solid is an indication that the master is locked up.

udi

still doesn't work

DHawthorne wrote: »

If something in the code is completely locking it up, you aren't going to be able to communicate by any means. I've done this myself with dumb mistakes in the code ... endless loops, out-of-non-volatile-memory, etc. You need to try dispswitch one first, then reboot it (an you may as well check the baud switches while you are at it, though I think it unlikely they got changed by mistake). But the yellow light on solid is an indication that the master is locked up.

I need to dip switch #1 on and then try to connect via programming port? beacuse I tried this but it is still doesn't work. the light is still on it doen't turn on. what can I do?????Is there another option????

DHawthorne

Then the firmware is probably corrupt in the boot sector. Your going to have to send it to AMX for service.