Fixing corrupt TP4 file?

shr00m-dew

Well, I hit save and TPD4 crashed hard. File had locked permissions at that point. Rebooted and the file is no longer locked, but it errors as invalid panel type. Tech support has the file, but they didn't sound hopeful.

Anyone know how the files are structured and if there's any way to save part or all of it? Last backup was from over a week ago. I would pull from the TP, but there's only iPad's here. I've got a ticket with TPC to see how they store the file and if there's any way to get it off of there.

Kevin D.

ericmedley

I've been burned on this before and I can tell you it's just short of sliding down a 20 foot razor into a pool of alcohol...

The main lesson I learned is that even if you can get the file back marginally so that you can try and copy/paste some of it into a new healthy file, the act of moving stuff over seems to plant seeds into the new file that cause it to be crappy when uploaded. after much fussing, I finally gave up and pretty much started from scratch.

jjames

If you want to send it to me - I can give it a whirl with my magic. (seriously)

vining

Do have TPD4 setup to make back ups atumatically? TPD4 > Edit Tab > Preferences > Directories

That should list your back up location and temp folder location. The back up should be updated every save and the temp should hold the last transfer. At least that's what I would expect them to do.

sonny

I'm having the same issue with an iPhone file, but as far as I can remember I didn't have a crash. I did do a TPTransfer update the last time I was editing the file, don't remember if I edited after I updated. I tried the backup copy but it won't load either. Thankfully I didn't have much done and can re-create. I backed up all my directories recently but it was with the same copy....

What I would give for the versioning feature coming in OSX Lion right about now...

shr00m-dew

vining wrote: »

Do have TPD4 setup to make back ups atumatically? TPD4 > Edit Tab > Preferences > Directories

That should list your back up location and temp folder location. The back up should be updated every save and the temp should hold the last transfer. At least that's what I would expect them to do.

I have it set to backup, but don't think I was aware it existed. Sure would have been nice if that question was asked on the phone.

Went to the directory and there is was safe, sound, and working..

I owe you one.

Kevin D.