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NI3000 comm port fail.

zaifulzaiful Posts: 25
in AMX Hardware
Hi guys,

I got NI3000 with all comm port fails. This is second unit already. Can i repair it by my self or i really have to send it back to AMX. AMX support not too good at my country, Malaysia. Any repair, they will send it back US. And it always take a lot of time. Sometime it will take 3 months to come back. Do AMX really repair the capacitor or they just change the board?

Zaiful.

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    viningvining Posts: 4,368
    changed it yourself. Search for related posts and you should find all the info you need. A recent post (last week) detailed the cap's specs and an old thread (last year) has a photo of the cap and instructions.
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    ProgressiveCodeProgressiveCode Posts: 64
    link to thread with phiotos

    http://www.amxforums.com/showthread.php?7064-Problem-Controlling-Sierra-Pro-Switcher&p=48733#post48733
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    zaifulzaiful Posts: 25
    Thanks guys. That is big help.

    Zaiful
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    DarksideDarkside Posts: 345
    you could also contact AMX Australia to see if they can help - they generally have very fast turnaround on this issue.
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    fongslbfongslb Posts: 30
    Zaiful,
    AMX has a Singapore office, they should be your nearest help. Last when I worked in Singapore, Telex was core distributor. Just a quick drive down to swap your unit??
    AMX Asia Pacific
    Managing Director: Robin Enlund
    13 International Business Park
    LabOne Building, Units 04-01 and 04-02
    Singapore 609932
    Phone: +65.6846.7960
    Fax: +65.6846.7961
    E-mail: robin.enlund@amx.com

    rgds,
    Brian
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