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R4 problem, help

kenwood329kenwood329 Posts: 18
in AMX Hardware
The remote's keypad is flashing on and off and the touchscreen is not on. I have tried plugging it into the power dock but nothing has happened. remove the battery and plug it again but same issue. Any help would be appreciated

Regards

Comments

  • jjamesjjames Posts: 2,908
    Sounds like you need to call AMX for an RMA.
  • a_riot42a_riot42 Posts: 1,624
    jjames wrote: »
    Sounds like you need to call AMX for an RMA.

    Agreed. There is no recovery from that behavior as far as I know. I don't recall what it means exactly, but I've had the same issue, and it required an RMA.
    Paul
  • kenwood329kenwood329 Posts: 18
    a_riot42 wrote: »
    Agreed. There is no recovery from that behavior as far as I know. I don't recall what it means exactly, but I've had the same issue, and it required an RMA.
    Paul

    Hi thanks a lot will do that
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