Responses from Enova DGX after using front panel...
Darkside
Posts: 345
in AMX Hardware
Hi all,
When actioning a switch from the front panel there appears to be no string sent to parse from the device as I have come to expect from other matrices.
Every AutoPatch matrix I have played with issues a string to its serial port when a switch is done from its own front panel. So, if a user issues a switch from the front panel, with a string handler in place we can update the tp automatically. This is really important in my current situation where we need to have techs utilising the DGX front panel as well as the touch panel.
Unless I have missed something in configuring the DGX, it would seem it does not behave this way.
Wondering if someone has come across this - I can't see anything in the documentation.
When actioning a switch from the front panel there appears to be no string sent to parse from the device as I have come to expect from other matrices.
Every AutoPatch matrix I have played with issues a string to its serial port when a switch is done from its own front panel. So, if a user issues a switch from the front panel, with a string handler in place we can update the tp automatically. This is really important in my current situation where we need to have techs utilising the DGX front panel as well as the touch panel.
Unless I have missed something in configuring the DGX, it would seem it does not behave this way.
Wondering if someone has come across this - I can't see anything in the documentation.
0
Comments
Try using the command: option in the data event
data_event[dSWITCH]
{
command:
{
SomeKindaString = data.text
}
}
Thanks for the reply.
I have actually already tested for that and there is still nothing.
In actual fact, I have watched dv5002 ports 1, 2,3 & 4 through <device notifications> with everything ticked and still no data from any of them.
I have also now tried on 3 DGXs, so I also know that one hasn't snuffed it.
* I have just used device notifications and ticked 'all devices' to 'on', issued a switch from the front panel and not a peep at all.
Did You try 'RXON' on internal serial communication port between matrix and NI? From what i recall default is off so NI wont get any data from matrix.
Some further info:
- The web control feedback isn't updated when front panel switches are made
- The Autopatch Duet module doesn't get feedback when crosspoints are set or cleared via the front panel or web control
It would appear that unsolicited feedback is not available at this time. For the record, sending 'RXON' to any or all ports doesn't make any difference sadly.
In either the web control or strings being sent to update TP status?