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issue with Phast PB8-AS8 switcher

JOHNBONZJOHNBONZ Posts: 99
in AMX Technical Discussion
Anyone run into this issue with the Phast PB8-AS8 switcher? When I press vol up, it states that Iit has backed up messages that need to processing and it ramps up volume very quickly and loud.

Is there a way to Flush the system to remove this backlog? I use the AMX module to process:
DEFINE_MODULE 'AS8-AS16Mod' mdlAUD_SWT(vdvPhastSwitcher, dvPhastSwitch)

below is a snapshot of the messages:

Line 115 (23:07:49):: Interpreter pended because 11 messages back-logged. Last pend was for 3097 mS/max 16 messages back-logged.
Line 116 (23:07:51):: Resending to 6001 resend count = 10 (latency=8)$0A
Line 117 (23:07:54):: Resending to 6001 resend count = 9 (latency=1)$0A
Line 118 (23:07:57):: Resending to 6001 resend count = 8 (latency=15)$0A
Line 119 (23:07:58):: Interpreter pended because 11 messages back-logged. Last pend was for 8999 mS/max 11 messages back-logged.
Line 120 (23:08:00):: Resending to 6001 resend count = 10 (latency=8)$0A
Line 121 (23:08:00)::
Line 122 (23:08:00):: line 1463 PHYSICAL PHAST SWITCHER COMMAND dvPhastSwitch 6001-> RAW-$01$01
Line 123 (23:08:00):: strSwitchBuff->
Line 124 (23:08:00):: strVirtualPhastSwitchBuff->
Line 125 (23:08:00)::
Line 126 (23:08:00)::
Line 127 (23:08:00)::
Line 128 (23:08:00):: line 1463 PHYSICAL PHAST SWITCHER COMMAND dvPhastSwitch 6001-> RAW-$01$02
Line 129 (23:08:00):: strSwitchBuff->
Line 130 (23:08:00):: strVirtualPhastSwitchBuff->
Line 131 (23:08:00)::

Comments

  • Options
    ericmedleyericmedley Posts: 4,177
    My guess is your code is sending multiple channel ons. Can you post the code where you are turning on the vol ramp channel?
  • Options
    JOHNBONZJOHNBONZ Posts: 99
    I use the TO command when I click the up/down vol button and when I click and hold I use PULSE
    to communicate with the physical switcher I use the AMX module -
    DEFINE_MODULE 'AS8-AS16Mod' mdlAUD_SWT(vdvPhastSwitcher, dvPhastSwitch)

    vdvPhastSwitcher = 34500:01:0;
    dvPhastSwitch = 6001:01:0; // Phase switcher 8x8

    so then when I push button of vol up/down I do the following:

    TO[vdvPhastSwitcher, nHoldVol];

    when I hold button:
    PULSE[vdvPhastSwitcher, nHoldVol];

    note: nHoldVol = 5

    codes for Phast PB8-AS8 - this is for output 2 so when I ramp down the offset with be 5 and when I ramp up it will be 4.
    Channel Function
    4 Volume Ramp Up for Stereo Output #2
    5 Volume Ramp Down for Stereo Output #2
    6 Volume Mute for Stereo Output #2


    Then the feedback shows this:

    Line 107 (13:45:28):: Resending to 6001 resend count = 10 (latency=14)$0A
    Line 108 (13:45:31):: Resending to 6001 resend count = 9 (latency=1)$0A
    Line 109 (13:45:34):: Resending to 6001 resend count = 8 (latency=15)$0A
    Line 110 (13:45:37):: Resending to 6001 resend count = 7 (latency=16)$0A

    and from the COMMAND part I get this:
    PHYSICAL PHAST SWITCHER COMMAND dvPhastSwitch 6001-> RAW-$05$02$04$04$182$12$1222
  • Options
    ericmedleyericmedley Posts: 4,177
    Well, for starters I'm not sure why you need the pulse on the button hold. In fact, depending on the hold time, the pulse might be goofing things up. You should just need the TO as it will keep the channel hot until you let go.

    However, if you post the code we might see something else going on.


    E
  • Options
    JOHNBONZJOHNBONZ Posts: 99
    Here is my Volume UP/down logic and I added some comments and changed the PULSE to a TO in the HOLD part.

    BUTTON_EVENT[dTP_MUSIC,btReceiverVol]
    {
    PUSH:
    {
    stack_var strTemp[32] integer i integer nOffset integer nIDX;integer nMuted;
    stack_var char cVol[5] integer nHoldVol;

    nIDX = get_last(btReceiverVol);
    nPNL = getPanel(dTP_MUSIC);


    if(nIDX == 1)// VOL went up
    {
    nOffset = 2;
    }
    else //VOL went down
    {
    nOffset = 1;
    }

    //*********************************************************************
    for(i=1; i<=8; i++) //this is the number of rows on my Touch panel - just assume this value is 1
    {
    if(sSwitch.nVolCntrl > 0)
    {
    nHoldVol = sSwitch.nVolCntrl-nOffset;
    TO[vdvPhastSwitcher, nHoldVol];
    }
    }//for
    }//Push
    //###########################################################
    HOLD[2,REPEAT]:
    {
    stack_var strTemp[32] integer i integer nOffset integer nIDX;
    stack_var char cVol[5] integer nHoldVol;
    nIDX = get_last(btReceiverVol);

    if(nIDX == 1)// VOL went up
    {
    nOffset = 2;
    }
    else
    {
    nOffset = 1;
    }

    //*********************************************************************
    //set volume to structure
    //*********************************************************************
    // Channel Function
    // 1 Volume Ramp Up for Stereo Output #1
    // 2 Volume Ramp Down for Stereo Output #1
    // 3 Volume Mute for Stereo Output #1
    // 4 Volume Ramp Up for Stereo Output #2
    // 5 Volume Ramp Down for Stereo Output #2
    // 6 Volume Mute for Stereo Output #2

    for(i=1; i<=8; i++) //this is the number of rows on my Touch panel - just assume this value is 1

    {
    if(sSwitch.nVolCntrl > 0) //this value will be 6 for second Output
    {
    //This is the channel formula to ramp up/down or mute the output for volume, in my example it is Output 2 as 6 is Mute, 5 is Ramp vol down, and 4 is Ramp vol up
    //so Offset will be either 0, 1 or 2
    nHoldVol = sSwitch.nVolCntrl-nOffset;
    TO[vdvPhastSwitcher, nHoldVol]; //change the code from a PULSE to a TO
    }

    }
    }//for
    }//hold
    }//Button Volume


    //**********************************
    Now when I hold the button down, the feedback is as follows:
    I show the COMMAND part of DATA_EVENT
    and as u can see I get
    Resending to 6001 resend count = 10 (latency=8)$0A -- issue
    //*******************************************************


    Line 2 (00:12:32):: Inside PHAST Switcher BUTTON_EVENT line 714 btReceiverVol PHAST VOL
    Line 9 (00:12:32)::
    Line 10 (00:12:32):: line 1463 PHYSICAL PHAST SWITCHER COMMAND dvPhastSwitch 6001-> RAW-$05$02$04$04$1B2$13$1322
    Line 13 (00:12:32)::
    Line 15 (00:12:32)::
    Line 16 (00:12:32):: VOLUME HOLD
    Line 21 (00:12:32)::
    Line 22 (00:12:32):: VOLUME HOLD
    Line 26 (00:12:32)::
    Line 28 (00:12:32):: PHAST SWITCHER COMMAND dvPhastSwitch 6001-> RAW-$05$02$04$04$1B2$18$1822
    Line 31 (00:12:32)::
    Line 32 (00:12:32)::
    Line 33 (00:12:35):: Resending to 6001 resend count = 10 (latency=8)$0A
    Line 34 (00:12:38):: Resending to 6001 resend count = 9 (latency=16)$0A
    Line 35 (00:12:41):: Resending to 6001 resend count = 8 (latency=1)$0A
    Line 36 (00:12:41)::
    Line 37 (00:12:41):: PHYSICAL PHAST SWITCHER COMMAND dvPhastSwitch 6001-> RAW-$0A$02$04$04$1B2$18$1822
    Line 40 (00:12:41)::
  • Options
    DHawthorneDHawthorne Posts: 4,584
    My experience with the Phast switchers and amps, and even the DMS keypads, is that they are slow to come online and initialize, and backlogs like that are normal during startup. If it works once everything has settled, I wouldn't worry about it unless its keeping something else from starting up properly ... in which case you may need to get creative with delays in DEFINE_START. Better yet, ditch the beast if you can. Last job I had where one died and I replaced it with a VAUX matrix switch, I was astonished how better the sound quality was. If you can fit it in the budget, by all means get rid of the thing.
  • Options
    JOHNBONZJOHNBONZ Posts: 99
    well what it is doing it ramping up very fast because there messages stuck in queue and when the vol ramps up very quickly the whole system freezes so I have to vbasically unplug the switcher. Maybe this Swiotcher is shot. It has been working for 5 years, but since I incorporated a R4 and used the vol up/down on the R4 I notcied these
    Resending to 6001 resend count = 10 (latency=7)$0A messages.

    I have 2--Phast Landmark PLB-Amp8 , so the switcher ur recommeding, does it talk to this amp? I didnt see a ethernet connection on the VAUX matrix switch, so how would the AMX system communicate?
  • Options
    DHawthorneDHawthorne Posts: 4,584
    JOHNBONZ wrote: »
    well what it is doing it ramping up very fast because there messages stuck in queue and when the vol ramps up very quickly the whole system freezes so I have to vbasically unplug the switcher. Maybe this Swiotcher is shot. It has been working for 5 years, but since I incorporated a R4 and used the vol up/down on the R4 I notcied these
    Resending to 6001 resend count = 10 (latency=7)$0A messages.

    I have 2--Phast Landmark PLB-Amp8 , so the switcher ur recommeding, does it talk to this amp? I didnt see a ethernet connection on the VAUX matrix switch, so how would the AMX system communicate?

    The Vaux is RS-232. I only mentioned that because I had an immediate replacement that sounded better ... not necessarily a recommendation. Nowadays, we only use Autopatch, but you are again talking RS-232.
  • Options
    JOHNBONZJOHNBONZ Posts: 99
    so i guess what I was looking for in this post was if a command existed for Phast PB8-AS8 switcher
    that flushes out the backed up messages in its queue.
    I tried this:
    send_command dvPhastSwitch, "'RESET'";
    when COMMAND LINE was initiated and also when it went ONLINE - didnt seem to work
  • Options
    ericmedleyericmedley Posts: 4,177
    This module is a very old one. I have no idea if it is a legit command but you might try REINIT as that is a common command in current modules. Usually a REINIT will restart all processes of a comm module.
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