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9010 intermittently dropping out

Hi all,

I have an install in a bar that has 1 x 9088 with a 9010 connected controlling gains and mutes.

Everything was fine for a week or so but over the last week sometimes when you access the 9010 you get a 'no entry' symbol and are unable to control anything, leave the system alone and come back to it and everything is fine.

I have two identical systems (not connected to each other) in the same building and both are exhibiting the same behaviour does anyone have any ideas as to what may be causing this?

I have tried reloading the firmware on the 9010's and reloading the design file with no success

Many thanks, Peter

Comments

  • rob birchrob birch Posts: 106
    The 'No Entry' indicator is being displayed because the remote cannot see the control on the button.

    If the sync light remains solid, then this could be a PSU problem on the 9088 or the 9010.
    If not it could be indicative of a cable fault, network socket issue.

    Turn on the fault log and see if there are any network flags coming up.
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