This is a request that should be made to JBL since this is a JBL product. It is true that this is an OEM product manufactured by BSS, but the Programs are created by JBL and are hidden. I don't think they will allow you access to these settings but you can try.
Rent A Amp is the authorised dealers for Harman (BSS) is there anyone I can buy a preprogrammed chip from or if I buy the programmer can I get the file to burn onto the EPROM? ????
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Contact JBL support by clicking on the JBL
http://www.jblpro.com/www/support/contact
For alternative support, contact BSS Audio support using the form.
http://bssaudio.com/en-US/support