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Blank Control Panels When Online

zakladamszakladams Posts: 4
in London Architect with Soundweb London
Hey all,

I've inherited a BSS system in a recent job change and I'm just getting this all figured out. The system has 6 Blu-80s in it, and I'm not sure what I did, but when I go online, one of the Blu-80s won't give me any control information. I must have changed something, because I know it worked a couple days ago, but I don't know what I did. If I dbl-click on a router or EQ or anything in the design, the control panel comes up with text, but no meters, selection boxes, anything. The system seems to be working, but the dynamic meters are showing signal, but I can't get any of the control panels to work. Any idea what I did?

-zak

Comments

  • grossgross Posts: 6
    I wonder if I am having a similar issue. I am controlling a system via Crestron, and when I am online with the BLU-100, I no longer see changes as they occur, I have to disconnect and reconnect to see the change made on the BLU-100.
  • grossgross Posts: 6
    Also, I only think I have noticed it since the last software/firmware update.
  • HARMAN_Jerome_KingHARMAN_Jerome_King Posts: 328
    It sounds like you need technical support. Please find the technical support form on the Support page of the BSS Audio website.
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