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Hang up going online with LA

prosndincprosndinc Posts: 10
in London Architect with Soundweb London
I've had an intermittent issue since LA V5 was released where LA will sometimes hang up when I attempt to go online after making a change to a design file. The system will just stall and I will have to kill LA via the task Mgr. which will tell me LA is waiting for a response from me. Search as I may there is no open response box visible in any window I can find anywhere. BSS tech support tells me they have heard of no one else experiencing this issue. I have experienced it on 3 different laptops and 2 other techs in my office have experienced it too. Has anyone else experienced it? FYI I'm running Win 7 Pro. It happens in both 64 and 32 bit OS.

Thanks
Charlie Tappa
Pro Sound Service.
Braintree, Ma

Comments

  • cdemingcdeming Posts: 9
    2nd that - I notice it more on WinXP (32bit) than Win7.
    Have you tried disabling the firewall?
  • prosndincprosndinc Posts: 10
    Yeah firewall is off, I've never had any luck connecting at all if the firewall is on. I'm at least glad to hear it's not just us. I just wish I'd stop forgetting to save my changes before I attempt to go back on line. It's damn frustrating to have to do them over again.

    Cheers.

    Charlie
  • cdemingcdeming Posts: 9
    It didn't take too many crashes to embed hitting Ctrl+S before going online!
    Direct cable connection or are you going through a switch?
    The other thing that appeared to make it more reliable is that I would refresh the network view before going back online. Maybe a time-out issue?
    Wish I could give more details and hardened facts, but it always seems to happen at an inopportune time - like in the field with the client standing next to you... :o
  • kevinzzkevinzz Posts: 35
    +1 sometimes this happens to me, and I can't see an obvious pattern. It hangs at the dialog of 'subscribing to devices', the bar cycles endlessly.

    However sometimes if I let it sit for a few minutes (5 full minutes or so) it will finish going online. Can't figure it out. Learning the hard way to Ctrl+S...

    LA 5.02 Win8
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