Best Of
Re: Anyone else lose their login?
Our forum host encountered an issue over the weekend and it triggered a mandatory password reset for users. We apologize for the inconvenience.
HARMAN_Chris
Re: Anyone else lose their login?
HI everyone, yes the forum did require a password reset from all users as result of a security hardening. John, I sent you a message at your new login and will check on your old login now. Message me back when you can.
HARMAN_Rob
Re: I can no longer access a completed course
@imsoco1 said:
I completed a driver course, but wanted to review it. It will let me get to the contents page, says resume in a large box, but the page is dead. Had to backout.
Any ideas?
Best would be to send an email into [email protected]
They will need to know the course you had an issue with and your sign in email.
HARMAN_icraigie
Re: Soundcraft Signature 22 mtk USB problem... PLEASE HELP!
UPDATE:
I contacted AUDIO PRO HEILBRONN Elektroakustik GmbH in Germany. That is the German Distributor of Soundcraft! They were very helpful and offered a very nice solution of this problem. I recommend contacting your local Distributor or the Dealer, were you bought the desk from. Make sure, to have the Serial Number in sight when contacting them. The Serial number can be found at the backside of the desk.
It seems like, that a small quantity of units have a power supply failure. But shit happens. It can be solved and I am a happy user of that desk again.
Elektro_Lurch
Re: Should I unplug after every use or leave plugged in?
Sorry for the very late response. I just found this forum. The more you leave it on, the sooner you will have electrolytic capacitor failure. I turn mine off when not in use for more than an hour or two.
set_aus
Re: JamManagerXT Problems
I wrote Digitech support on this issue, and got this anwer from Eric Elde
"We found the issue, if you go to the Settings and disable check for firmware on startup it will no longer crash: There is not likely to be a firmware update so for now it’s a viable workaround until they fix the software"
And it works 
( to access settings, start Jammanager with device disconnected)
murphysound
Re: jammanager crashes when I try to start it on my Mac
I wrote Digitech support on this issue, and got this anwer from Eric Elde
"We found the issue, if you go to the Settings and disable check for firmware on startup it will no longer crash: There is not likely to be a firmware update so for now it’s a viable workaround until they fix the software"
And it works
( to access settings, start Jammanager with device disconnected)
murphysound
Re: Is the software for the Jammanager xt going to be fixed?
I wrote Digitech support on this issue, and got this anwer from Eric Elde
"We found the issue, if you go to the Settings and disable check for firmware on startup it will no longer crash: There is not likely to be a firmware update so for now it’s a viable workaround until they fix the software"
And it works
( to access settings, start Jammanager with device disconnected)
murphysound
Re: What does the suffix "-NP" mean in the BSS BLU101M-NP model designation?
Those are regional designations. I have different ones on my price sheet like US, MX, etc. If you want to be sure you're ordering the most appropriate DSP, I'd recommend you check with your sales rep or HARMAN Customer Care.
HARMAN_Rob
