Driverack PA LCD screen is unreadable.

atl123

The screen looks very dark and pixelated. Adjusting the contrast on the screen does not help. Do you think it is the screen, the video cable, the video card, etc? The closest dbx repair center is a 2 hour drive away, so I would like to fix the problem without having to drive that far if I can avoid it.

Please help.

Here is a picture I attempted to take at the screen. My camera didn't adjust to the light very well, but it should give you an example of what it looks like.

Gadget

You can set up an account @ photobucket if you want to post images... the files won't store here...

Is the unit under warranty? If so you need to take it in for service.. if not.. sometimes the ribbon cable to the display come loose...If your the least bit handy.. technically..and it's NOT under warranty, open it up and re-seat the ribbon cable...

Gadget

atl123

I guess I can give that a try.

By the way, you should be able to copy and paste the link to view the photo.

Gadget

Past it where?

G

Dra

http://farm4.static.flickr.com/3016/307 ... 56.jpg?v=0

The link was surrounded by the Img brackets so it didn't \"see\" the link.

DRA

Gadget

You people have to remember I'm OLD... and BLIND... and in LOVE!!! :shock:

atl123

Disconnecting the cable and reconnecting it corrected the problem. This would not be a problem if they use a better connection system. It was a ribbon cable so at first I thought it would connect like your hard drive IDE cables; but it actually connected kind of like an old NES video game into the console. (I don't know how else to describe it.)

But anyways it is fixed now. Thanks.

Dra

Gadget wrote:

You people have to remember I'm OLD... and BLIND... and in LOVE!!! :shock:

Disconnecting the cable and reconnecting it corrected the problem.

You both seemed to have had the same problem. 8)

DRA

Gadget

Buzz Lightyear

atl123 wrote:

The screen looks very dark and pixelated. Adjusting the contrast on the screen does not help. Do you think it is the screen, the video cable, the video card, etc? The closest dbx repair center is a 2 hour drive away, so I would like to fix the problem without having to drive that far if I can avoid it.

Please help.

Here is a picture I attempted to take at the screen. My camera didn't adjust to the light very well, but it should give you an example of what it looks like.

Contact dbx and ask for Jason Mondragon. I have yet to take him up on his offer, but my ZoneController display is 100% unreadable. Kevin offered to supply me with the necessary components to return the display to factory at no charge. Since I utilize the ZoneController designer via ethernet on my desktop PC I haven't been given a notion to attain the parts.

Get with him on this and see if he will do the same for the DriveRack.

~M~

Buzz Lightyear

oops. i'm not THAT old but obviously blind. Sorry to hear Gadget. Anyway, I scrolled too fast to see he/you/she remedied the issue. Good deal. Keep it in reference tho.

Super-CoW

So Guys !, I've the same trouble with this fantastic product.
Unfortunatly, i don't use it so much i would to.
So, once the warranty past, i've tried to fix this issue myself.
In fact, mainboard and really little connexions are robotic welded, so, this issue could only be the "humans welded parts".
I mean, this "IDE like cable", but display side. So, I've to warn you, this trick, is at your own risk....

So I, disassembled the unit ( https://onedrive.live.com/embed?cid=7FB ... N6oNOFGhn4 ), make clean the connector ( https://onedrive.live.com/embed?cid=7FB ... ukH1-wnUjE ), and there's some glue on the weld side of this cable ( https://onedrive.live.com/embed?cid=7FB ... GnGQyc4aUU ).
I used Acetone to "unglue" this part ( https://onedrive.live.com/embed?cid=7FB ... cIP67hHRQY ) and take care to keep welds out of mechanical stress.
At this pics ( https://onedrive.live.com/embed?cid=7FB ... 6sVVArvwdA ) you can see that the cable isn't 100% well welded, so, a little shot with a welding iron (30w), to remade it, and......voilàààà ( https://onedrive.live.com/embed?cid=7FB ... btHzdVNZ4M ) !!!
You display is back again.

Hope this will help !!
Cheers to all, and big kisses from France dbx's Guys !!!

djandywatts

After two years using my Driverack pa with the display packing up randomly, sometimes when jumping up and down on stage etc I decided to have a look at modifying it. The IDE looking type plug removal and refit idea works yes but never seemed to get rid of the problem permanently for me. I'd be jumping up and down in the middle of Roy Orbisons "penny arcade" or something and pop! there it goes again. And not too good for ya pa might i add. So anyway, I decided to look at modifying it and found it pretty easy to remove the ide type plug from the ribbon then carefully (Very Carefuly) I separated the strands on the ribbon. Where the ribbon strands had previously been in the connector I found they had been crimped. By the connector itself i imagine. So I removed this small piece of insulation from the end of the strands to reveal about 5mm ish of bare wire which I then carefully (Very Carefully) soldered to the board directly being careful not to stress any componants along the way. It's pretty straight forward to see where each strand belonged but you must pay attention. Apologies if i sound anal witch facts and figures but i've done 287 gigs up and down the uk with this driverack since without a single problem. Top product with such a simple fix. Remember (Very Carefully). I wouldn't reccomend this to the faint hearted!

Dra

djandywatts wrote:

Apologies if i sound anal witch facts and figures ...

fact & figures, but not spell-checking? Sorry. Couldn't resist. Good info for a permanent repair, but as you said... BE CAREFUL!

DRA

djandywatts

No offense taken Dra, I is a terrible spella!

Have pic's somewhere might post if i can find. I'm pretty new to this site and stumbled across this thread whilst browsing so I decided to share my experience.