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Front Panel Screen Goes Blank

CarlitoCarlito Posts: 2
edited September 2010 in Zone Pro 640/641 Front Panel
Front Panel Screen goes blank. Unit continues to operate but unable to make changes. Is there a sleep mode or a screen lock?

Carlito

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    GadgetGadget Posts: 4,915
    Not sure if it's the same, but there were display problems with the original DRPA tapping on the screen sometimes brought them back.. the problem was a ribbon cable to the display becoming dislodged/loose, cleaning re-seating often fixed the problem. Not sure if any such issue exists with the 600 series , but I will froward this thread to Mike in tech support.
    Gadget
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    mikejoeydbxmikejoeydbx Posts: 134
    Hi Carlito,

    Unfortunately, this does sound like it may be a hardware issue with this display connection. You can try reseating this connection, but if this doesn't solve the problem, unfortunately the unit will need to be serviced.

    I apologize for the inconvenience.

    Service Info
    http://www.dbxpro.com/FAQs/index.php?q= ... earch&cat=
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    GadgetGadget Posts: 4,915
    Mike,
    If that unit was still under warranty opening it would void the warranty would it not?
    Gadget
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