Dbx venue drop sound for few minutes and no lcd screen for 30 minutes.
djkenneth
Posts: 2
Hello,Im a big fan of Harman produtcs. I have a problem with my DBX venue 360.I bought it a year ago in Italy.While I was DJing suddenly stopped for 15 minutes, no output but there's a power within the unit and after 30 mins the LCD totally disappeared.Please help me solve this problem.Hoping for your immediate response regarding this matter.
0
Comments
It could be related to two issues, first there was a known issue with the power harness, this can be fixed in the field, there is a tech bulletin to fix. Email us to get the fix - hprotechsupportUSA@harman.com
AND/OR
It might be firmware corruption, try to reflash the unit with the utility at the site:
https://dbxpro.com/en-US/softwares/venu360-firmware-updater-v2-0-5-0-windows
or
Email us for the Manufacturers Firmware Updater (above)