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My Go Rack no longer works

Hello,
My Go Rack no longer turns on.
I took it apart but I can't find an internal fuse.
Can you help me.
Thank you in advance
Jean BERNARD

Comments

  • JBEJBE Posts: 3

    Or maybe a reset.
    How to do ?

  • HARMAN_EEldeHARMAN_EElde Posts: 475

    There is no internal fuse. make sure you have the PS0913DC adapter to power the GoRack

    Reset procedure:

    Remove Power First

    Press and Hold both SUBSYNTH and EQ button and apply power to goRack. Release buttons after 8.8. is displayed. (Note: all the 5 buttons should now be lit red as well.) Press and Hold the MUTE button for about 2-3 seconds, PS should be displayed that stands for PASS – which is an internal memory test. Doing this memory test also performs a Factory Reset. Now power cycle and the product should be back to default.

  • JBEJBE Posts: 3

    I tried your procedure.
    No LED lights up.

  • HARMAN_EEldeHARMAN_EElde Posts: 475

    Unfortunately it sounds like it is something wrong either the adapter or the goRack itself then. Please contact Tech Support to see about service options (info in signature)

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