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Venu360 - No Firmware Found, USB Ready (or other startup/lock up errors)

HARMAN_EEldeHARMAN_EElde Posts: 1,375
edited September 2022 in dbx Live & Portable Products

To reflash the firmware:

Here is the procedure (you will just need a USB Cable and a Windows PC to perform this)

1) Erase the firmware, while powering up press and hold buttons EDIT + RECALL and wait until the countdown finishes and the firmware is erased

2) Use the manufacturing updater to reinstall the firmware

https://help.harmanpro.com/venu360-manufacturing-updater

The .zip that contains the files for the updater are listed on the right under Downloads - Venu360ManufacturingUpdater.zip

Extract all of the files into the same directory.

If you run into any issues with the utility or performing the update contact Tech Support (details in Signature)

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